• Manage ERP SilverLake migration project and identify and downstream impacted API integrations, including Prologue, Verafin, and InfoImage• Manage Alkami Positive Pay fraud prevention project with multiple stakeholders; Gather requirements for ACH and EDI file transmissions• Lead the business services website migration with a content refresh and new page hierarchy • Implemented a weekly to conversion program meeting to coordinate and identify dependencies among the 29 ERP conversion projects• Manage costs, projects, including timelines, risk and stakeholder communication in Asana• Manage multiple vendors and internal technical resources for five large ERP migration projects• Create Visio diagrams to show current and future state• Develop business case to purchase new equipment

• Established IT project management office and lead PMO digital transformation• Created 10 templates and required artifacts per software development lifecycle phases• Manage and coach team of 7 project managers and business analysts• Identify development and training opportunities for PMO team members to develop or enhance skills • Evaluated 5 PPM vendors for project management tools; Selected, implemented, and administer TeamDynamix (PPM tool)• Apply Prosci change management methods like ADKAR to ensure successful project adoption • Host quarterly showcase for stakeholders and senior leadership to demonstrate progress and elicit feedback for 15 selected project• Develop communication tools, such as desk drops, to reach a variety of audience types• Appointed to lead IT change advisory board (CAB) • Implemented change advisory board module in ServiceNow

Program Manager - Ducted Systems Sales and Marketing; 10/21 - 10/22•Managed MarTech project with $400,000 budget, delivering 3 website migrations, online scheduling tool, and rebates, partnering with multiple internal teams and managing vendors•Led development of AI robotic automation for business initiative •Managed SAP integration and API development integrations to support multiple projects•Tasked to resolve high impacting system integrations issues IT Business Analyst/Project Manager; 8/2019 - 10/21•Routed new project requests through internal multi-level review and approval process•Created required artifacts, project charter, schedule and KPIs•Managed budget, scope and timeline for assigned projects, ranging from manufacturing terminal upgrades, marketing asset application, and SAP enhancements•Managed over $800,000 in capital budget •Reported budget, risks, and progress to business leaders•Gathered requirements, wrote user stories, and receive estimates from vendor and internal resources•Business relationship manager for manufacturing plant in Ajax, Canada; Assist with IT needs including Verizon equipment upgrade, ERP enhancements, procuring IT equipment and resolving various IT issues

IT project manager responsible for delivering assigned projects across multiple departments, ranging in budget from $50,000 to $130,000. Project: Financial Aid OnBase Enterprise Content Management•High priority project with a significant ROI to the student community and internal users. •Reduced time for Financial Aid decisions from weeks to days•Responsible for managing project schedule, budget and scope with Hyland•Data mapping for FAFSA data files, OnBase and Banner data import and exports•Wrote user stories for developer tasksProject: Athletic Compliance Software•Work with Athletics’ Compliance Office and vendor to implement a recruiting and compliance software•Coordinated IT tasks, including single sign on and vanity URL•Data mapping for multiple Banner export and importProject: Scalefunder •Implement Scalefunder, a crowdfunding platform, for the Office of Advancement, •Created project request, project schedule, and payment integration with BlackbaudProject: Career Services Handshake•Replaced existing student and employer software with accelerated timeline •Wrote user stories for developer to create Banner importProject: Human Resources ERP •Responsible for leading the communication and training subprojects•Coordinated with internal stakeholders for approval on University distributed messages •Coordinated with vendor to schedule multiple training sessions (webinars, in person training, open labs)

•Engaged 8 cross functional teams to successfully relaunch Oracle Agile Product Development •Configured the Oracle Agile application and produced a saving of over $100,000•Defined reports and queries requirements for multiple teams, replacing manual data processes and increasing efficiency and data accuracy•Created a training plan, developed manuals and quick reference guides•Onboarded new vendors, coordinating legal contract review and security review•Manage 90 day Postmates pilot test in 7 drive-ins and utilize a variety of platforms to promote service•Report weekly merchant earnings to executive team•Work in conjunction with teams and vendor to increase awareness and sales•Scrum Master for Sonicmenus.com; Hosted Scrum ceremonies including daily standups, sprint planning and refinements, and retrospectives •Scrum Master for Point of Sale team; Partnered with Product Owner to write user stories and maintain JIRA •Coordinate daily standups, sprint review, planning, showcase and retrospective•Write communication pieces for broad audiences including franchisees and the executive team

• Created an electronic change request process in SharePoint• Wrote SAP service level agreement for application support• Manage SAP change requests with multiple third party vendors• Respond to assigned IT service tickets

• Project Manager for statewide licensing system for multiple state agencies• Project Manager and business analyst for statewide grants provisioning system for multiple state agencies• Develop project plans for each agency • Monitor and manage project to ensure timelines, deliverables, and budget are met. Report to PMO monthly• Participate in fit gap sessions, gather requirements and review statement of works • Configure and modify programs in HTML for COTS application• Create queries and reports for state agencies• Interfaced with PeopleSoft Accounts Payable. Wrote user manual • Assist and troubleshoot assigned helpdesk tickets within service level agreements• Manage multiple vendors• Run SQL statements and load data sets into data.ok.gov (Socrata)• Supervise five employees

• Responsible for management of Oklahoma Health Research Program, Applied Research Support Program, Plant Science Research Program and Nanotechnology Applications Project• Project manager for development of large scale grants database to collect 20 years of data• Wrote training manual for database• Project manager for development of two web-based matchmaking database • Team member for website redesign. Act as an administrator for CMS.• Produce ad hoc reports using Excel and Crystal Reports• Host out-of-state reviewers and conduct reviews of proposals • Market the programs via direct mail, attending conferences and general outreach efforts• Conduct workshops in Oklahoma to assist grant writers in submitting proposals• Manage the Oklahoma Nanotechnology Initiative and the Inventors Assistance Services contracts• Created new marketing strategies including facts sheets and suggested new ones• Adhere to state procurement regulations• Established emergency and permanent rules for the nanotechnology program• Rules administrator for OCAST• Submitted budget justifications and requests for programs

• Recruited and interview candidates for a variety of positions including marketing, IT, customer service, purchasing, engineering, accounting and manufacturing positions• Developed recruiting process to include phone and behavior based interviews • Worked with all levels of management to determine personnel needs• Revised employee referral program• Implemented wellness program including onsite Weight Watchers meetings• Processed new hire paperwork including background checks and drug screens for 20 - 50 candidates per month• Designed and write copy for advertisement• Conducted exit interviews and process termination paperwork • Produced reports to monitor turnover and expenses• Familiar with FMLA, COBRA and benefits• Negotiated contracts with temporary services • Oversaw policy and procedure compliance • Confidently handle situations including terminations, negotiations and counseling• Continually sought avenues to maintain diverse workforce• Team member for the development of an Intranet

• Recruited for Customer Service Associates, Claims Adjusters and IT personnel in a call center environment. Conducted behavior based interviews at universities• Marketed Farmers to college students by attending recruiting events in Oklahoma and Kansas and established a presence on college campuses. Hosted information sessions at various locations• Appointed to the public relations committee• Designed advertisements for newspapers and magazines. Prepared and distribute news releases to media• Developed relationships with deans, department heads, athletic, alumni relations and career placement offices• Created and implemented internship program in Oklahoma City and Kansas City• Created and implemented strategic plans to reach graduating students prior to commencement• Performed compensation studies for four departments in Oklahoma and one in Kansas• Developed relationship with outside agencies such as the Latino Community Development Agency• Worked with corporate communications to develop college recruiting website. Wrote and edited text.

• Wrote news releases in AP format for NEDC, NEDC’s business incubator, Cleveland County Workforce Development Board and Norman companies• Webmaster of 4 websites• Project manager for a video featuring Norman weather officials. Coordinated with the Oklahoma Department of Commerce, six talent and video crew. • Produced 42 facts sheets and folder to promote the National Weather Center, federal agencies, University of Oklahoma weather organizations and professors and private industry• Created a monthly e-newsletter sent to 3,300 contacts nationwide• Created NEDC brochure and a retail brochure• Project manager for a video promoting Norman featuring Toby Keith and Barry Switzer and several other local celebrities • Researched and compiled statistics and prepare PowerPoint presentations for site consultants and prospects• Performed economic impact analysis• Created awareness of issues for several political campaigns• Coordinated special events and obtained sponsorship from local companies