Jessica Walker Email and Phone Number

Dynamic recruitment and staffing expert with extensive experience in talent acquisition, team management, and client collaboration. Proven track record in deploying over 200+ Project Accountants in the DFW area, combined with robust marketing strategies and a deep understanding of recruitment norms. Adept at leveraging networks for brand development and driving comprehensive talent acquisition strategies.• Team Management: Successfully managed, recruited, retained, and deployed a vast team of 200+ Project Accountants in the DFW area.• Marketing & Collaboration: Fostered strong relationships through proactive client collaboration and effective marketing strategies.• Sales & Communication: Demonstrated proficiency in multi-channel sales, from phone to web conferencing, ensuring optimal communication and deal closure.• Consultation: Partnered with leaders and HR teams, providing insights on position descriptions, compensation, and sourcing strategies.• Recruitment Expertise: Maintained compliance while understanding and applying recruitment principles, laws, and procedures effectively.• Candidate Sourcing: Innovatively researched and utilized sources for both active and passive candidate recruiting, staying ahead of market demands.• Networking & Branding: Enhanced company brand by continuously developing networks and partnerships, fortifying candidate pipelines.• Talent Acquisition: Executed comprehensive recruitment tasks, from resume reviews to final candidate selections, ensuring a holistic approach.• Media Deployment: Strategically positioned job postings across diverse platforms, maximizing reach and visibility.• Event Representation: Actively represented the company at crucial recruitment events, tapping into fresh talent pools.• Administrative Skills: Ensured a robust recruitment framework through offer letter generation, applicant tracking, and detailed reporting.

In my role at Connect Hearing, I work as a laboratory technician while training for my Hearing Instrument Fitter and Dispenser license.• Provides timely repair, building, and inspection of quality hearing instruments, reporting to the lab manager.• Utilizes the latest technology to run diagnostic tests.• Maintains stock levels, using inventory management software to ensure all needed equipment and materials are available.• Interprets and carefully follows technical drawings, following specific diagrams with certain requirements.• Exhibits quality service in always delivering a superior work product.• Demonstrates attention to detail, working quickly and accurately in creating precise replicas of technical drawings.• Utilizes small tools with great care in performing detailed work.

As a Patient Care Coordinator, I delivered general hearing knowledge, scheduled appointments, and assisted with the needs of the clinic, providing support to referring physicians and patients.• Collaborated with HCPs, support staff, product manufacturers, and insurance providers to serve customers with excellence.• Exhibited excellent customer service, sales, and marketing skills, demonstrating the motivation and action to actively contribute to business development and organizational growth.• Worked closely with clinical staff to ensure patients were provided quality care and service.• Greeted patients with a positive and professional attitude and collected patient intake forms and maintained patient files.• Completed benefit checks and authorization for patient insurance coverage, following up as required.• Provided first-level support to patients, answering questions, checking patients in and out, and processing payments.

As a Branch Manager at World Acceptance Corporation, I managed branch operations and personnel, maximizing projected objectives, and developing annual operating plan.• Supervised employees, overseeing three employees daily and training eight employees promoted into management.• Functioned as acting District Manager, overseeing a team of 35.• Directed quality, productivity, and customer service, driving growth to exceed goals by 50% and profit goals by 10% annually.• Ranked 1st in my division out of 427 stores and 3rd in branch operations company-wide. • Used lending skills, effective collection activity, and training of personnel to exceed KPIs and develop network of trust. • Provided on-site management, ensuring satisfactory or above employees performance in compliance with laws and regulations. • Gained 10+ years of Business and Operations Analysis experience. • Handled 2000+ customer service calls monthly; prepared and overseen 800+ tax returns. • Developed, analyzed, and presented regular reports and KPIs to upper management and external customers.• Recommended ideas for projects that support continuous improvement and drive change. • Responded to requests for service or information from customers, management, and outside organizations. • Determined operational objectives by studying business functions, gathering information, constructing workflow charts, tracking deliverables, evaluating output requirements, prioritizing, and documenting outcome.

• Worked with a team of 13 people in a military unit assigned to recover and oversee Tricare billing for US Air Force. • Specialized in administration of third-party collections, including record keeping, strategy spreadsheets, Microsoft Word and Excel, and converting and adjusting claims UB04, UB92, HCFA, CMS. • Worked on special projects, scanned and linked important documentation, and secured work according HIPAA guidelines.