Jessica Wright Email & Phone Number

Lee'S Summit, Mo, Us

Lees Summit, Missouri, United States

Kansas City, Missouri, United States

• Created and drove strategies that eliminated work through automation, process improvement and proactive identification of impacting issues including iterative improvement to both quality and stability.• Centralized development requests across multiple business lines and products into one cohesive workflow management system leading to a 50% reduction in the project life cycle as well as increased visibility, improved quality of work delivered, and a higher confidence level from our business partners. • Implemented agile cadences which enabled transparency, prioritization, and improved communication across multiple technical silos for a team that previously did not have any work structure or defined methodologies.• Surfaced data on production issues, driving prioritization of technical debt for interim/long-term solutions.• Led, mentored and motivated a team of 13 direct reports to implement the department strategy and manage department workflow with guidance on departmental projects/issues.• Maintained stability by measuring and monitoring availability, latency, and overall system health.• Established service level agreements to align with business partners on deliverables expectations.• Scaled systems sustainably by enabling changes that improve reliability, quality and velocity.• Provided coaching and development opportunities appropriate to each direct report's individual needs.• Facilitated and drove “Big Room Planning” concepts to enhance collaboration and align multiple business partners across different product suites in common goals.• Ability to drive results and balance management of organizational risk and meeting goals of the business.• Strong leadership skills that motivate team members and foster a positive team environment that gives way to collaboration and unified goals.• Created ongoing cross training strategy to support the 50 applications under my direct support and remove single threaded SME risks.

• Led complex projects within a program that span the global footprint, with a focus on enterprise-wide application and platform deployments. • Utilized both Traditional Waterfall and Agile methods to lead projects.• Demonstrated leadership versatility and EQ with the ability to recognize and adapt leadership style to maximize results.• Partnered with vendors to actively drive the creation and execution of Statement of Works.• Created and lead roadmap reviews with executive sponsors and stakeholders to identify specific market driven program needs and/or changes and pivot to address the changing market needs.• Led the development and maintenance of stakeholder mapping, communications, and reporting.• Provided expertise to all production and operational processes via creation and execution of improvements to existing processes.• High driver to increase productivity, encourage accountability for delivering on commitments and resolving risk to keep on the critical path.

Kansas City, Missouri, United States

• Exceptional leadership skills, with the ability to develop and communicate the department objectives, inspire and motivate staff, and maintain alignment with the business strategy. • Experienced in relationship building and professional network building to build successful foundations throughout the Enterprise. • Actively managed strategic enterprise initiatives in parallel to managing a team of 9 project managers. • Optimized process improvements and alignment on SDLC, PMLC and Agile methodologies within the PMO, while influencing other PMO’s within the bank to adhere collectively.• Played a leading role in training and mentoring the enterprise agile framework adoption. • Possessed a high degree of political sensitivity and the ability to effectively use the informal power structure of the organization to achieve success and clear obstacles for the department.• Highly empathetic and able to vary styles of interaction to match the needs of a variety of temperaments and personalities.• Coached direct reports to excel in role, while providing development opportunities to retain talent, build bench strength and grow individuals to meet business needs.• Utilized comparative advantage for direct reports to maximize value added to the company.• Excellent verbal and written communication skills, including the ability to explain and "sell" the goals and objectives to the business, as well as technical leadership.• Strong business acumen including industry and domain-specific knowledge of the enterprise. • Collaborated with Business Partners to align expectations and goals that support the bottom-line results.• Facilitated project portfolio planning sessions for IT.• Spearheaded $12MM IT Floor Renovation initiative that was politically charged, highly visible and corporate impacting to how the company currently operates and will operate in the future.

Kansas City, Missouri Area

• Led projects through full end-to-end integrations and implementations for areas such as Data Warehouse, Infrastructure, Commercial and Consumer facing new software development, Regulatory & Enterprise level. • Led team sizes ranging from 1-3 scrum teams, up to 18 team members, with a blend of contractors, vendors, full time employees (remote and local).• Brought in Agile best practices that enabled an MVP mentality, failing fast, continuous integration, code/design reviews, metric tracking, product visioning, technical debt reduction, team empowerment and role training resulting in realized velocity improvement.• Organized and facilitated all scrum events to drive commitments, improve release cadence, remove impediments, promote self-organized teams and deliver value early and often.• Managed all aspects of large-sized projects/programs throughout the project lifecycles including highly complex project plans, schedules, resources, budget, risks, dependencies and the ongoing executive communication of status against the plan. • Mentored project managers in conjunction with project work to enable grass roots growth.• Partnered with the Product Owner and Senior sponsors to lead the development of the overall approach for the project, its major time frames and deliverables to address and meet the desired goals and outcomes.• High driver to increase productivity, encourage accountability for delivering on commitments and resolving risk to keep on the critical path.• Created and lead roadmap reviews with executive sponsors and stakeholders to identify specific market driven program needs and/or changes and pivot to address the changing market needs.• Led the development and maintenance of stakeholder mapping, communications and reporting.• Created and managed the budget, including internal IT labor, capital and operational expenditures.

Kansas City, Missouri Area

• Proactively involved in the creation of the vision, product development, acquisition, marketing, and implementation of project initiatives resulting in significant contribution to the business line’s profitability. • Realigned and prioritized the product backlog to preserve an ongoing portfolio revenue stream.• Contributed to business line strategy formulation and execution of the strategic direction. • Led the team to streamline the execution of the product priorities while maintaining the conceptual and technical integrity of the features. • Autonomously managed and executed marketing campaigns and collateral with product positioning.• Created innovative marketing materials to increase the bottom-line positioning and goals.

Kansas City, Missouri Area

• Exceed monthly goals for cross sale and promotion of company products and services• Conducted branch referral and sales campaigns by promoting, marketing, and exceeding goals• Outbound calling to current and prospective customers and businesses resulting in sales• Build and maintain outstanding rapport with new and existing clientele• Resolve customer service issues and obstacles by providing positive and accurate solutions• Assist in supervision of the branch and function as branch manager in manager's absence

Kansas City, Missouri Area

• Prepare and analyze various reports and audits while managing teller responsibilities• Participated in hiring, disciplinary action, promotions and replacement of teller staff• Conducted branch referral and sales campaigns by promoting, marketing, and exceeding goals• Effectively utilized oral and written communication skills in providing excellent customer service