Jessica Yoder Email & Phone Number

Iowa City, Iowa, United States

• Working directly with students, staff, and faculty to manage, track, and complete major projects and grants within the college's technology services department. This role allows me to handle budgets in the millions of.
• Lead and manage an annual committee of students, faculty, and staff to allocate an average $3 million budget between undergraduate departments
• Track and check in with IT experts on the progress of hundreds of long-standing grants and purchases
• Create and store annual documentation and forms related our large grant program
• Manually parse large amounts of faculty HR and device data to generate accurate reports related to our computer replacement program
• Gather, store, and manage responses and requests from IT professionals and staff regarding technology requests for accurate and timely purchase information

Iowa City, Iowa Area

• Worked to solve problems encountered by students and faculty in the field of information technology by listening to issues, exploring readily available options, and completing individual outreach and research to.
• Install software, image computers and devices, build kiosks, move equipment, and complete administrative work
• Support bi-monthly just-in-time project requests that require day-of training with IT professionals
• Update university webpages to fit ADA Compliance Regulations for improved usability
• Create documentation for two major university services which improved understanding and eliminated confusion
• Currently working on a project making University Digital Signage accessible for low-vision individuals using beacon technology

Iowa City, Iowa Area

• Worked directly with customers and owners to promote the success of this new restaurant. I started this job as a server, and quickly added bartending to my list of responsibilities. This position allowed me to provide.
• Memorized details of daily specials, rotating seasonal fare and craft beer options, and recipes for craft cocktails to easily familiarize guests with menu
• Learned how to make craft cocktails for the ability to run front of house during busy weekend breakfast and evening lounge service
• Accurately recorded food and drink orders, tallied bills, and handled cash to provide great customer service
• Prepared restaurant for morning service, thoroughly cleaned front of house nightly, lifted heavy packages and glassware, and frequently replaced outdated product for restaurant best practices and customer experience

Iowa City, Iowa Area

• Worked with supervisor to learn about and fulfill software requests for all members of the University of Iowa community. This position exposed me to hundreds if not thousands of new software licenses, and encouraged me.
• Fulfilled and reviewed various software orders daily for student and faculty use
• Researched software vendor, agreements, pricing, privacy, and terms to check for changes affecting University compliance
• Compared software EULAs for minuscule changes that could affect University licensing
• Updated the University of Iowa's ITS webpage and social media to inform students about resources and current events
• Took on months-long project to reorganize and label the University's entire back catalog of paper software licenses for our own records

Coralville, IA

• This internship allowed me to experience professional life outside of an academic environment. New to the field and without much technical experience, I was able to be a part of professional meetings and listen to the.
• Pitched ideas and recorded notes during the development of a new application idea
• Completed comprehensive research utilizing Gartner and other resources to ensure our application was original
• Documented all dialogue during customer meetings in order to accurately reference ideas later
• Analyzed information gathered from weekly customer meetings to review later and best fit needs
• Altered and updated relevant files and complex Lucidchart diagrams using Google for Work capabilities

Winthrop, IA

• This position allowed me to learn the skills necessary operate heavy machinery and run a small business. I worked directly with community members to improve the appearance of their homes and to keep driveways clear for.
• Documented all financial aspects of the business using Excel for owner's reference
• Continually logged hours used from the snow plow, tractor, and lawn mowers to accurately pay employees
• Washed and moved equipment as needed for optimal performance
• Mowed customer lawns weekly to keep up the appearance of their home

Winthrop, IA

• Worked both with and without patrons of all ages
• Learned aspects of community organization and time-management
• Ran and planned classroom-like activities during annual Summer Reading Program specials
• Other requirements included: shelving, removal, and organization of digital and non-digital material, manually logging incoming and outgoing patrons, utilizing the interlibrary loan interface, and repairing damaged.

Bachelor'S Degree, Human-Computer Interaction Informatics, Senior

Activities and Societies: WISE - Women in Science and Engineering; WICS - Women in Computer Science; Bijou Film Board, Bijou Film Forum.

Education record

High School

Activities and Societies: Student Council, National Honor Society, Group and Individual Speech, Jazz Choir, Theatre

Education record