Focus on Service Management, Integrated Field Solutions and Crystal Reporting.

Manage Service Coordinators as they respond to daily demands of clients' service and installation requests; with a focus on operational efficiency. Director and Coordinator of cross-functional teams across a diverse labor force in the trades: HVAC/R, Electrical, Plumbing and Sheet Metal. A strong presence in sales, service, product distribution, technical implementation, employee safety and satisfaction, and compliance with regulatory affairs.

Executed work orders in fast paced service industry as the Company continued to expand. Coordinated 50+ field technicians across New England. Worked closely with General Manager and Service Manager to implement new strategies and develop software to increase efficiency in the position.

Assisted Executive Vice President of Financial Services by compiling financial portfolios for top tier clients. Managed a demanding travel schedule, produced daily professional correspondence, and consistently exceeded expectations.

Created and self-performed all duties in an expanding mechanical services company. Organized, invoiced, implemented, and met every challenge asked of me by the General Manager until promoted.