Women Business Leaders of the U.S. Health Care Industry Foundation (WBL) is a nonprofit organization housing the premier network of women executives across the health care industry. WBL’s mission is to connect and convene senior executive women in health care to create meaningful cross-sector relationships, advance their careers, and harness their collective power to improve the industry.

Lead Laudio’s client engagement & strategy work for health system clients to increase retention and employee engagement. Partner with clients, including C-suite stakeholders, to ensure adoption, robust usage, impact, and high satisfaction. Utilize data and industry best practices to generate creative solutions to roadblocks. Establish & standardize processes for client engagement function to maximize impact for clients.

Owned & implemented Memora’s Clinical Programs strategy through setting vision and direction, determining team structure and resources required to execute on vision, and defining clinical areas for future growth and development.Developed implemented & owned Memora’s Care Programs content, measurement, and associated processes. Accountable for meeting client objectives, implementation deadlines, and SLAs. Created and implemented process improvement cycles for Care Programs.Brought Clinical Program’s perspective to active clients through planned meetings and opportunistic conversations with key client stakeholders. Deeply understood client challenges and opportunities in order to ensure that Memora’s Care Programs, processes, and vision could best address those challenges.

Visioned and built Clinical Programs team and function from scratch to become market differentiator for Memora. Highly cross-functional leadership role accountable for developing, maintaining, and enhancing a broad range of highly impactful clinical programs. Collaborated with health system clinical and administrative leadership to identify and achieve key objectives around financial, clinical, and operational performance. Developed, delivered & measured clinical programs to achieve those objectives.Created vision for clinical programs function, gained organizational alignment, and built team and function Led team of clinical experts to create strategy, design, deliver, measure, and improve clinical programs to achieve identified patient and care team objectives Worked cross-functionally with Commercial and Client Success teams to develop effective processes & collateral to increase sales, drive revenue, and increase client satisfaction Develop, implement, and communicate strategy to increase clinical rigor and thought leadership at Memora

Lead all aspects of operations, while building collaborative relationships with staff, patients, and partners to drive strategic growth, maximize market share, and achieve service excellence. Accountable for the financial and operational performance of the Maple Grove and Burnsville Regional Centers, including primary care, behavioral health, multiple acute care clinics, ancillary services, 20+ specialty services, and ambulatory surgery. Identify and generate new business opportunities by leveraging campus-wide resources into outstanding patient care. Meet and exceed community and patient needs by working collaboratively with other leaders across the regions.Directed a team of 200+ employees with campus-wide revenue of over $150M, while building and maintaining matrixed relationships with departmental leaders to foster business growth. Designed and built new healthcare facilities, including 90k sq ft specialty center including ambulatory surgery center, ancillary services, and clinical care services.Contributed to enhance service quality and efficiency for Triple Aim to meet and exceed business goals. Catalyzed growth in Maple Grove within first 3 years with tripling clinic volumes and growing unique patients by over 20%. Created and established culture of continuous process improvement. Defined and communicated organizational vision and annual plans for the campus.In addition to campus responsibilities, led the Park Nicollet Plastic Surgery department across financial, operational, and experience dimensions from 2016 to 2018.