Jessica B. Email & Phone Number

Glen Ellyn, Il, Us

Glenview, Illinois, United States

Pearson/Savvas, Glenview, ILExecutive Assistant, Resource Coordinator, Event Coordinator, and Buyer (March 2016 – October 2020)• Manage schedules, travel and expense reports for Senior Vice President and three Vice Presidents• Create and maintain various team documents such as organizational charts, rosters and email distribution lists• Plan internal meetings, trainings and activities for 2 – 600 attendees. Includes meeting space, meals, audio visual, transportation, entertainment, registration and budget management• Coordinate onsite and offsite customer trainings and meetings for 10 – 300 attendees • Oversee employee recognition program for 400+ employees• Help manage vendor relationships for contingent employees, monitoring headcount, rates, and utilization• Manage all purchase orders via Oracle, including adding funds, approving orders, and processing payments.• Maintain several Salesforce chatter groups for both team and organization-wide communicationsExecutive Assistant to North American General Manager (June 2014 – March 2016)• Managed calendars and expense reports for the North American General Manager and two Vice Presidents• Scheduled complex domestic and international travel, planned off-site meetings and activities• Created and maintained various monthly executive level reports• Drafted and distributed company-wide communications• Assisted with the development and execution of strategy• Maintained sensitive information in which discretion and diplomacy were essential

Customer Relations Manager (June 2008 – October 2008)• Managed and directed the relationships required to support our customers• Oversaw all personnel and contractors assigned to support functions• Orchestrated the rapid deployment of resources to support customers when issues arose• Coordinated daily work schedules for multiple technician teams in three different states• Managed allocation of all necessary equipment and supplies for technician teams• Reviewed technician invoices and collected customer payments

Admin Analyst/Site Coordinator (04/06 – 04/08)• Admin Analyst for 6 Sales Execs, managing travel, calendars, conf call/mtg schedules, etc for all.• Scheduled & coordinated C-Level customer & BP mtgs across the US• Assisted US Sales Team thru. Global Software migration• Updated team supply lists regularly to ensure mgmt & fulfillment agreed on correct product allocation • Trained as the ‘only’ Global Fed-Ex Acct Admin, outside of China, within all of Lenovo• Managed all phases of closing Lenovo Schaumburg officeAdministrative Analyst (06/05 – 04/06)• Asst. to the VP & GM of Lenovo’s Central Region• Successfully managed all aspects of real estate move to new office, including site selection, mgmt of budget, contractors, & renovation, ensuring migration before deadline• Scheduled & facilitated training of employees on new network, phone,& printing solutions • Managed highly-confidential data such as salary info, incentive reward programs, & org. planning

Executive Assistant (May 2001-June 2005)• Supported Executive Sales Team that covered companies such as AT&T and Allstate Insurance• Administered logistics for C-Level customer events, executive sport outings, and corporate team meetings• Coordinated on and off site meeting arrangements, established and maintained vendor and client relationships• Assisted team in responding to complex RFPs, created customer presentations and client contracts• Managed logistics for sales and training seminars Administrative Assistant (April 2000-May 2001)• Supported Area Service Leader and Business Metrics Initiative Worldwide Strategy Manager• Acted as liaison for sales department and management teams• Coordinated domestic and international travel for sales and management teams

Sanition Certificate, Food Service Mgmt & Sanition

Business Administration, Business