Director Of Clinical Operations
CurrentJessica moved into this position in January of 2024, but Refresh Mental Health integrated into Optum Behavioral Care on 9/22/24. Optum Behavioral Care is now Jessica's employer. Primary functions include: Creation of policy and standardized procedure for all clinical operations nationwidecompleting a new EHR integration/transition from 40 different EHR's to 1 Leading operational functions from a compliant and ethical standpointPeople leadership of cross-functional teams at the corporate and local levels Built relationships with compliance, privacy, and legal regulatory bodies