Jessica Chappel Email & Phone Number

Manage strategic products from planning to launch. Work closely with development team to drive vision and deliver customer solutions. Heavily involved in sales enablement and alliance relationships.

Identified and vetted solutions partner to integrate CRM with ERP for sales division. Directed the integration to completion on time, and without data corruption.

Colchester, Vermont, United States

Project Management: Full life cycle ERP project management and process improvement experience working directly in Order to Cash, Master Data Management, and Data Relationship Governance.HR Business Partner Function: Supported NuHarbor’s rapid growth with reporting to inform human capital needs. Administered company wide compensation, 401k and benefit.

Burlington, Vermont Area

Burlington, VT

Operations Management: Contributed information and recommendations to strategic decisions for high-priority, enterprise initiatives involving IT, customer service improvement, organizational realignment and process reengineering. Migrated company to a CRM based POS system with no disruption to guest satisfaction, loss of data integrity, or interruption to.

Montpelier, VT

Risk Mitigation: Rebuilt department to reduce bad debt, risk, and liability in order to help position the school for future sale. Worked in conjunction with Admissions, Registrar and Academic department leads to identify key metrics in relation to student retention, in order to provide retention solutions. Financial Management: Directed and managed the.

Burlington, Vermont Area

Operations Management: Successfully migrated retail operations to a new location of double the footprint. Worked directly with vendors to implement new technology in which to manage new sectors of the business, including enterprise level inventory management, scheduling, CRM, POS, e-commerce, and vendor relationships. Financial Management: Analyzed.

Burlington, Vermont Area

Developed forward-looking, predictive models, and activity-based tools to provide critical financial information to the executive team and make actionable recommendations on financial goals and strategy. Identified sectors in which to streamline productive units and sunset under performing models. Produced action plans to reduce profit loss and liability..

Burlington, VT

Produced regular reports on departmental revenue and collections trends, in addition to year end fiscal closing. Maintained, developed and updated reporting and revenue calculation platforms for the department. Spearheaded process improvement within the department, to increase productivity and minimize expense through refined policies and technological.

Montpelier, VT

Identified cost savings and mitigated risk by recommending and implementing the outsourcing of financial aid packaging, resulting in improved customer satisfaction and retention. Worked directly with the CFO to prepare monthly revenue reporting and risk analysis. Led annual Federal A-133 audit and worked directly with outside audit team, resulting in.

Essex, VT

*Audited daily restaurant and catering sales, reconciled cash accounts and accounts receivable monthly.*Monitored all food, beverage, labor and controllable items for three restaurants and multiple labs to ensure compliance with budget and policy guidelines.*Maintained all food and beverage point of sales systems.*Created and distributed sales reports and.

Certificate, Diversity And Inclusion

Master Of Business Administration (M.B.A.), Performance Management, 3.86

Associate Of Science (A.S.), Web Page Design And Management

Master Of Science, Certificate, Managing Innovation In It, 4.0

Bachelor Of Arts (B.A.), Psychology

Professional Certificate, Digital Marketing