Jessica Chappel Email & Phone Number

Burlington, Vt, Us

Manage strategic products from planning to launch. Work closely with development team to drive vision and deliver customer solutions. Heavily involved in sales enablement and alliance relationships.

Identified and vetted solutions partner to integrate CRM with ERP for sales division. Directed the integration to completion on time, and without data corruption.

Colchester, Vermont, United States

Project Management: Full life cycle ERP project management and process improvement experience working directly in Order to Cash, Master Data Management, and Data Relationship Governance.HR Business Partner Function: Supported NuHarbor’s rapid growth with reporting to inform human capital needs. Administered company wide compensation, 401k and benefit plans. Administrator of HRIS. Maintained compliance with various federal, state and local agencies. Payroll administrator.Financial… Show more Project Management: Full life cycle ERP project management and process improvement experience working directly in Order to Cash, Master Data Management, and Data Relationship Governance.HR Business Partner Function: Supported NuHarbor’s rapid growth with reporting to inform human capital needs. Administered company wide compensation, 401k and benefit plans. Administrator of HRIS. Maintained compliance with various federal, state and local agencies. Payroll administrator.Financial Activity Management: In depth participation in developing reporting and KPI mechanisms within ERP to guide business decisions. Preparation of period-end, quarter-end and year-end financial statements.ERP & HRIS Administrator: Streamlined day to day transactions with various internal departments through the utilization of various technology platforms. Show less

Burlington, Vermont Area

Burlington, Vt

Operations Management: Contributed information and recommendations to strategic decisions for high-priority, enterprise initiatives involving IT, customer service improvement, organizational realignment and process reengineering. Migrated company to a CRM based POS system with no disruption to guest satisfaction, loss of data integrity, or interruption to daily service. Financial Management: Ensured continued business growth, product/service development, quality control, and profitability… Show more Operations Management: Contributed information and recommendations to strategic decisions for high-priority, enterprise initiatives involving IT, customer service improvement, organizational realignment and process reengineering. Migrated company to a CRM based POS system with no disruption to guest satisfaction, loss of data integrity, or interruption to daily service. Financial Management: Ensured continued business growth, product/service development, quality control, and profitability by extracting data and utilizing modeling for various teams within the company. Created impactful dashboards in Google Docs for data reporting and analysis. HR Director Function: Worked with team members one on one to enhance performance and employee satisfaction. Conducted employee onboarding. Collaborated with leadership on recruitment strategies and development plans. Managed company organizational structure and staffing levels. Organized HR systems to ensure state and local compliance. Payroll and benefit administrator. Show less

Montpelier, Vt

Risk Mitigation: Rebuilt department to reduce bad debt, risk, and liability in order to help position the school for future sale. Worked in conjunction with Admissions, Registrar and Academic department leads to identify key metrics in relation to student retention, in order to provide retention solutions. Financial Management: Directed and managed the Accounts Receivable and financing function of Student Financial Services. Directed and served as member of the executive leadership team and… Show more Risk Mitigation: Rebuilt department to reduce bad debt, risk, and liability in order to help position the school for future sale. Worked in conjunction with Admissions, Registrar and Academic department leads to identify key metrics in relation to student retention, in order to provide retention solutions. Financial Management: Directed and managed the Accounts Receivable and financing function of Student Financial Services. Directed and served as member of the executive leadership team and participated in developing strategic priorities, decision making, leading innovation and managing change.Compliance: Collected and cleansed data to provide accurate year end A-133 audit, IPEDS, 1098-T, and FISAP submissions. Show less

Burlington, Vermont Area

Operations Management: Successfully migrated retail operations to a new location of double the footprint. Worked directly with vendors to implement new technology in which to manage new sectors of the business, including enterprise level inventory management, scheduling, CRM, POS, e-commerce, and vendor relationships. Financial Management: Analyzed financial information and adjusted operational budgets to promote profitability. Set, measured and analyzed parameters to provide efficient… Show more Operations Management: Successfully migrated retail operations to a new location of double the footprint. Worked directly with vendors to implement new technology in which to manage new sectors of the business, including enterprise level inventory management, scheduling, CRM, POS, e-commerce, and vendor relationships. Financial Management: Analyzed financial information and adjusted operational budgets to promote profitability. Set, measured and analyzed parameters to provide efficient oversight of day-to-day activities of the company for review by President and Investors. Developed, maintained, and oversaw preparation of period-end, quarter-end and year-end financial statements. HR Director Function: Measured employee productivity and provided direction in improvement. Coached managers in the use of objectives and performance reviews tools. Created and executed employee handbook. Researched and launched scheduling and payroll platforms to optimize management time, and accuracy of payroll. Payroll administrator. Show less

Burlington, Vermont Area

Developed forward-looking, predictive models, and activity-based tools to provide critical financial information to the executive team and make actionable recommendations on financial goals and strategy. Identified sectors in which to streamline productive units and sunset under performing models. Produced action plans to reduce profit loss and liability. Ensured maintenance of appropriate internal controls and financial procedures.

Burlington, Vt

Produced regular reports on departmental revenue and collections trends, in addition to year end fiscal closing. Maintained, developed and updated reporting and revenue calculation platforms for the department. Spearheaded process improvement within the department, to increase productivity and minimize expense through refined policies and technological upgrades. Served on the College Data Governance Committee.

Montpelier, Vt

Identified cost savings and mitigated risk by recommending and implementing the outsourcing of financial aid packaging, resulting in improved customer satisfaction and retention. Worked directly with the CFO to prepare monthly revenue reporting and risk analysis. Led annual Federal A-133 audit and worked directly with outside audit team, resulting in on-time audits, which reflected compliance and no material weakness within the department.

Essex, Vt

*Audited daily restaurant and catering sales, reconciled cash accounts and accounts receivable monthly.*Monitored all food, beverage, labor and controllable items for three restaurants and multiple labs to ensure compliance with budget and policy guidelines.*Maintained all food and beverage point of sales systems.*Created and distributed sales reports and profit and loss statements.*Ensured financial integrity of income statements, balance sheets for three… Show more *Audited daily restaurant and catering sales, reconciled cash accounts and accounts receivable monthly.*Monitored all food, beverage, labor and controllable items for three restaurants and multiple labs to ensure compliance with budget and policy guidelines.*Maintained all food and beverage point of sales systems.*Created and distributed sales reports and profit and loss statements.*Ensured financial integrity of income statements, balance sheets for three restaurants.*Year-end audit preparation. Show less

Certificate, Diversity And Inclusion

Master Of Business Administration (M.B.A.), Performance Management, 3.86

Associate Of Science (A.S.), Web Page Design And Management

Master Of Science, Certificate, Managing Innovation In It, 4.0

Bachelor Of Arts (B.A.), Psychology

Professional Certificate, Digital Marketing