Jessica H Email & Phone Number

Kirkland, Wa, Us

Greater Seattle Area

• Optimized inventory management, leading to a substantial increase in sales revenue by $4.8M while effectively minimizing inventory worth from $1M to $4.5M• Strengthen and maintain current business through constant communication and trustworthy relations.• Developed and fostered relationships with customers to identify and remove roadblocks in project process.• Collaborated with department heads and cross-functional teams worldwide to align sales target/production fulfillment.• Drive cross function team for aligning project process.• Organized and hosted an on-site technology roadshow event at Microsoft HQ campus, presenting cutting-edge advancements in cloud server products to a diverse audience of sourcing and engineering professionals.

• Devised deployed and monitored processes to boost long-term business success with VIP clients which took 30% of the overall store sales per month.• Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with corporate office and customers. • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.• Established and developed various reports and metrics related to workflow improvement and performance analysis• Oversaw facility operations among shipping, receiving, quality control, inventory, and store supply.• Educated team on sales plans, personal sales goals, store stats and drives team to achieve them• Actively managed and developed the performance of employees, using consistent performance management and communications techniques.• Top 5 seller within the district during the holiday season• Beat team share goal as a store for four months in a row before holiday season

Bellevue, Washington, United States

• Assisted customers in finding or selecting items, and providing recommendations by communication skills and customer service• Improved clientele by outreach via email/call regarding to their purchases and new product arrivals• Accomplished all task assigned throughout the day such as, processing shipment, maintain fitting rooms, replenishing and back stocking merchandise.• Serviced all customers according to the brand approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor

Master Of Science - Ms, Informational Design And Strategy, Ux/Ui Specialization, 4.0

• Proficient in user-centered design methodologies and frameworks. • Skilled in conducting quantitative and qualitative research for user.

Bachelor Of Arts - Ba, Interdisciplinary Visual Arts

Activities and Societies: Human-centered Design and Engineering London Study Abroad Program • Focused on research-based art production.