Jessica Lafferty (She / Her / Hers) Email & Phone Number

Memphis, TN, US

• Supervise 4 Managers with a Staff of 15 Employees
• Goal and KPI Setting for Company, Managers, & 4 Teams
• Quarterly & Annual Objective Planning for Company, Managers, & 4 Teams
• Financial Model Management
• Process Creation and Management
• Capacity and Traffic Management

• Manage CEO’s calendar / gatekeeper to CEO
• Client relations
• Manage 10-person staff including 3 lower-level managers
• Payroll management
• Onboarding and Training of new employees
• Billing Coordination

Memphis, Tennessee

• Assist the CEO and Project Director with daily tasks and ensure they have adequate support to complete their objectives in a timely manner
• Assist with analyzing value engineering opportunities in the project
• Liaise with clients to identify and define project requirements, scope, and objectives for multiple concurrent projects
• Liaise with contractors to ensure project requirements are met and the project is delivered on time and on budget
• Liaise with team and all outside contacts on behalf of the CEO and Project Director
• Attend and represent team at project meetings

Greater Memphis Area

• Establish strategies for acquisition, receiving, and tracking of materials that enhance quality, cost, and timely delivery
• Analyze project risk and opportunities
• Oversee all phases of company and project procurement management
• Complete and issue all legal paperwork
• Liaising with clients to identify and define project requirements, scope, and objectives for multiple concurrent projects
• Coordinate with engineers, inspectors, and owner representatives to ensure timely completion of projects

Greater Memphis Area

• Responsible for administrative operations such as Contract administration management and all cost accounting functions to include job cost tracking and reporting
• Streamline administrative responsibilities as a result of direct analysis of administrative and operational needs, substantially improving productivity, and reducing operational costs
• Provide research and assist in establishing applicable wage rates as well as material and equipment cost requirements
• Review Contractor applications for payment and prepare program recommendations for payment to the Owner
• Ensure applications for payment, Contract commitment, and budget amounts are input according to client cost coding structure
• Prepare project and internal budgets

 Create and maintain daily production and sales reports. Develop and maintain positive client relations and implement front desk procedures. Implement marketing strategies Order and maintain accurate tracking of inventory of display and retail stock areas. Report revenue, budget needs, staffing changes, and clientele satisfaction to the owner..

Memphis, Tennessee

 Organize details for special events, travel arrangements, corporate agendas and itineraries.  Collect data and register competitors for athletic competitions. Process monthly expense reports, maintain records and route incoming calls.

Memphis, Tennessee

 Create monthly schedules, fill open shifts in a timely and cost-effective manner, and effectively solve emergency openings. Interface daily with providers and clients. Maintain accuracy of payroll control reports. Schedule meetings and maintain manager’s calendars. Assist with corporate project reports. Assist recruiters with references and.