Jessica Fiorillo Email & Phone Number

Vancouver, BC, CA

• Analyzes and interprets data in the specified language to identify areas for improving AI performance, integrating feedback for ongoing refinement
• Consistently achieves daily Key Performance Indicators (KPIs) with a sharp focus on precision and accuracy
• Classifies data by categorizing tasks to streamline workflow
• Demonstrates agility and efficiency in promptly adjusting to shifting priorities, maintaining productivity and quality

• Designed logos for companies, using Adobe Illustrator
• Artwork for social media platforms, website banners, gifs and email marketing campaigns, including image treatments and manipulation, using Adobe Photoshop
• Developed and edited catalogs, using Adobe InDesign
• Produced creative 2D custom illustrations based on customer requests using Adobe Photoshop and Procreate

Vancouver, British Columbia, Canada

• Created and edited product labels using Adobe Illustrator, ensuring design consistency, detail precision and alignment with the store’s visual identity
• Organized label layouts and printed them, assisted with product labeling ensuring accurate alignment
• Greet and served customers at the counter, handled payment transactions and maintained accurate cash drawer balancing procedures, counted the end-of-day cash float, inventory checks and restocking

• Responded to customers emails and managed incoming and outgoing calls, addressing inquiries, providing products information and assisting with issues or concerns
• Processed customers’ orders and issued invoices, created a spreadsheet to manage the inventory, which resulted in a more efficient way to keep track of the products availability
• Planned and managed routes and the schedule for deliveries and pickups
• Managed and responded to Google Reviews

United States

• Designed layouts for Android apps, e-learning platforms, and creative tools for companies including Pfizer, La Roche, Bayer, and Sanofi-Aventis
• Created the company website, business cards, and email marketing materials

Continuing Studies, 2D Animation & Digital Arts

Bachelor'S Degree, Graphic Design