Jessica Fiorillo Email & Phone Number

Vancouver, Bc, Ca

• Analyzes and interprets data in the specified language to identify areas for improving AI performance, integrating feedback for ongoing refinement• Consistently achieves daily Key Performance Indicators (KPIs) with a sharp focus on precision and accuracy• Classifies data by categorizing tasks to streamline workflow• Demonstrates agility and efficiency in promptly adjusting to shifting priorities, maintaining productivity and quality

• Designed logos for companies, using Adobe Illustrator• Artwork for social media platforms, website banners, gifs and email marketing campaigns, including image treatments and manipulation, using Adobe Photoshop• Developed and edited catalogs, using Adobe InDesign• Produced creative 2D custom illustrations based on customer requests using Adobe Photoshop and Procreate

Vancouver, British Columbia, Canada

• Created and edited product labels using Adobe Illustrator, ensuring design consistency, detail precision and alignment with the store’s visual identity• Organized label layouts and printed them, assisted with product labeling ensuring accurate alignment• Greet and served customers at the counter, handled payment transactions and maintained accurate cash drawer balancing procedures, counted the end-of-day cash float, inventory checks and restocking

• Responded to customers emails and managed incoming and outgoing calls, addressing inquiries, providing products information and assisting with issues or concerns• Processed customers’ orders and issued invoices, created a spreadsheet to manage the inventory, which resulted in a more efficient way to keep track of the products availability• Planned and managed routes and the schedule for deliveries and pickups• Managed and responded to Google Reviews

United States

• Designed layouts for Android apps, e-learning platforms, and creative tools for companies including Pfizer, La Roche, Bayer, and Sanofi-Aventis• Created the company website, business cards, and email marketing materials

Continuing Studies, 2D Animation & Digital Arts

Bachelor'S Degree, Graphic Design