Jessica Walker is an administrative assistant. She has experience working in the technology, translation, localization, mental health, financial, sales, healthcare, legal, social services, non profit, fitness and retail fields. Her specialties include typing 79 wpm, handling crises, completing reports on extreme deadlines, accurately collecting data, and creating events. In addition to above, Jessica has extensive knowledge of psychology and Microsoft Office Suite. Her skill set to support this knowledge includes creating databases with Excel, developing brochures in Word, updating calendars in Outlook, scheduling and insurance verification in emds and athena, de-escalating aggressive consumers and/or staff, managing conflicts between clients, and gathering information needed from someone who refuses to divulge information. This range of skill provides for easy communication, ability to work with various personalities, handling stressful or chaotic situations with ease, adaptability to various computer programs, ease of working with documentation, and consistently completing projects ahead of deadlines.Jessica’s placement in a team leader position results in improved customer satisfaction and reduction of costs as demonstrated by clients expressing joy in the activities that were planned, clear communication between clients and directors through satisfaction surveys, expectations of clients that are consistent, positive environment that is modeled, reviewing of staff’s documents and reports, follow up and follow through with communication, and immediate correction of errors. My strongest skills is the ability to logically and rationally solve problems based on observed patterns. I am a cooperative group oriented tam member. I balance between practical and abstract concepts and tend to act conservatively at work. My strongest skills are logical and verbal reasoning.
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Google Docs, and 45 others.