Work with IT leadership, stakeholders, developers, and other team members to define problems, outline solutions, and organize requirements.Identify and prioritize technical and functional requirementsWork with stakeholders and technical architects to define business requirements and translate them into actionable items for the IT teamPlan and monitor execution with the development team(s) and facilitate Agile processes (acting as Scrummaster when needed)Work across teams to coordinate dependencies and complex deploymentsOperational reporting on development activityTriage and analysis of inbound requests from the businessCreate and maintain documentation related to requirements, processes, and project statusFacilitate UAT/demos with stakeholdersAssist IT leadership in developing and maintaining the IT roadmapWork with other BAs and IT leadership to champion process improvementsSCRUM Responsibilities: Scheduling and facilitating scrum events, meetings, and decision-making processes.Facilitate internal communication and effective collaborationBe the point of contact for external communications (e.g., from customers or stakeholders)Work with product owners to handle backlogs and new requestsResolve conflicts and remove obstacles that occurHelp teams implement changes effectivelyEnsure deliverables are up to quality standards at the end of each sprintHelp build a productive environment where team members ‘own’ the product and enjoy working on itUsing agile methodology values, principles, and practices to plan, manage, and deliver solutions.Training, mentoring and supporting scrum teams to follow agile values, principles, and practices.Determining and managing tasks, issues, risks, and action items.Monitoring progress and performance and helping teams to make improvements.Planning and organizing demos and product/system testing.Ensuring the proper use of collaborative processes and removing impediments for the scrum team.

Build, Manage, and Lead Sales and Service TeamMeet and Exceed Monthly Sales QuotasIncrease Customer SatisfactionManage the Sales Administration ProcessMonitor Scheduled Shipment DatesTravel to Major Events and Trade ShowsLaunch New ProductsBuild RelationshipsSupport Office StaffDatabase ManagementTravel Arrangements both Domestic and InternationalIT CoordinationDevelop Job DiscriptionsNew Product Licensing

Manage Social Media Strategy (Business Function for use with Facebook, Twitter, Linked-In, Google+, YouTube, Pinterest and Instagram)Build Social Media ReachBlog Editing and StrategyDatabase ManagementSearch Engine Optimization Networking with Race Team DriversSet up and Maintain Race Team Driver Accounts (SAGE MRP)Develop Programs for Dealer SupportLiaison Between Consultant Staff and Pro-LineWebsite Maintenance (Dreamweaver/Word Press/Pinnacle Cart/Website Pipeline)Special Project ManagementSupport Office StaffLaunch New ReleasesTravel to Major Events and Trade ShowsBuild RelationshipsLicensing Coordination (Ford, GM/Chevy. VW, Mazda, RAM/JEEP/Dodge)

Build and Develop WebsiteIncrease Web Site Traffic (expanding content)Growing SalesTravel to Major Events and Trade ShowsLaunch New ProductsBlog PostingAd, Video, Media CoordinatonBuild RelationshipsSupport Office Staff

Freelance Editing:Books, Articles, WebPages, Catalogs, Resume's, and More!Quick Turnaround TimeMistake Free Accuracy.. Every time!Get the job with my help on your Resume! "Jessica gave the manuscript an added level of polish and helped me iron out those last creeping errors." Destiny: Author - Robert J. Crane from The Girl In The Box #9Marketing ConsultingI can help build your social media!Experience with: Facebook, Twitter, Linked-In, Google+, YouTube, Pinterest, Instagram, Bitly, Tagboard, TweetDeck, Hootsuite, WordPress and More!SEO Savvy: Get in front of your customers more often with my help!

Internship for ten weeksWorked effectively with staff, volunteers and participantsAdvocated for participant needsCompleted intake process and entered into Waycool system. Provided referrals for outside agencies (WIC, Medi-Cal, housing, etc.)Crisis Intervention

Internship for ten weeksWorked with Executive Director, Board of Directors and participantsAssisted with home building for low income families in the programGrant seeking in the amount of $260,000 from 14 different foundations and organizations

Internship for ten weeksWorked with staff and participantsWorked to promote a positive environment Assisted the participants with building communication skillsDeveloped a positive relationship with participantsHelped participants work through difficult conflicts Assisted with school work and ranch duties in an effort to build self-esteem of participants.