Jessica Adams Email & Phone Number

Cleveland/Akron, Ohio Area

• Responsible for leading strategic planning meetings and partnering with Government Services and State & Local account leads, to review forecasts and sales pipelines to identify and develop fulfillment plans that.
• Support staff management nationally, working to redeploy team members to not only support new client needs but to help them achieve their personal career and growth aspirations and skill development goals
• Collaborate with People Strategy to support promotions, relocations, performance management, and bench management/reductions in workforce actions as required
• Partner with Talent Acquisition teams to develop hiring/contracting plans
• Manage contractor requests, extensions, conversions, and review profitability/spend
• Support internal team growth and success through new hire interviews and onboarding training, team management, and mentorship

Eastlake, OH

• Provided account/project management and oversight of strategic marketing and communication accounts
• Launched and managed an in-house creative studio to support the first multi-million dollar cleared creative contract for Aquent within the Federal government's intelligence community
• Improved hiring processes to actively clear 300% more candidates than our clients and previous vendors during the same period—leading to the doubling of revenue and employees year-over-year for four consecutive.
• Supported corporate sales team by identifying sales opportunities, providing capabilities presentations and crafting customized solutions for proposal responses
• Responsible for the recruitment, screening, training, management, and mentorship of full-time staff, contractors, and consultants
• Developed processes and onboarding guides for new client engagements and managed financial tracking, reporting, and invoicing for external accounts including those within the Federal government

North Olmsted, OH

• Responsible for the creation of a new department including the development of positions, organizational structure, and the recruitment, selection, onboarding, and management of the full-time staff
• Assisted in the training of sales staff on new and existing products and consulted on sales presentations
• Developed policies and procedures for intake, fulfillment, and management of all promotional projects
• Responsible for the management of all activities performed by departmental staff to meet a 24.5 million dollar revenue goal

North Olmsted, OH

• Researched, recruited, negotiated, and scheduled speakers for fifteen virtual and live events per month
• Created marketing plans and materials including HTML emails/banners, press releases, and newsletters
• Created online registration pages, reporting sites, and databases
• Provided technical training on operating systems and Web event technology and moderated/facilitated live events
• Responsible for meeting a 1.2 million dollar revenue goal

Brecksville, OH

• Developed, coordinated, and implemented training, community classes, and special event programs for the city including creating cost analysis models, budgets, marketing plans, and promotional materials
• Accountable for between 20 and 40 paid staff and volunteers including their recruitment, hiring, training, scheduling, supervision, and evaluation
• Created and implemented a facility-wide Emergency Action Plan and safety training classes

Cleveland, OH

• Accountable for the management of 150 customers including their product and training needs
• Responsible for the recruitment, training, and evaluation of volunteers, instructors, and trainers
• Coordinated multiple large-scale multi-day training programs and managed two diverse volunteer groups of over 40 members who helped to implement
• Worked as an advisor to the County Board of Health in the development of a Small Pox Disaster Volunteer Recruitment Plan
• Organized and taught training courses to the community, corporations, and internal departments
• Designed policies, procedures, and manuals to educate customer service and support staff

Bachelor Of Science, Leisure Service And Recreation Management, Graduated Cum Laude

Executive Education, Women'S Executive Leadership Program

Executive Education, Business Perspectives For Creative Leaders

Agile Certified Practitioner