I offer operational support to the Executive Recruitment team, consisting of approximately 40 individuals. As a subject matter expert in Avature, I serve as a liaison with the digital talent team. Additionally, I administer the SharePoint site and handle agency relationships, including managing Master Service Agreements (MSA's), Statements of Work (SOW's), and billing processes. I am well-versed in reporting and possess strong project management skills.

Operations management responsibilities for entire Walmart team at Cielo Ensure consistent delivery of account expectations and metrics, knowledge of tools available, overview of the process and the role each team member plays Work with Director, Manager, and Supervisors to give direction on changes Review of process for areas to streamline/improve Coordination and scheduling of regular team trainings: assigning trainers, building process documents Budget Responsibilities: forecasting, actuals, gross profit Billing: working with reporting analytics team to complete monthly billing Line by line review of billing specifics (open fees, fill fees, cancelations) Regular reporting responsibilities including audits for the team. Management of workflow in Yello (SkyRecruit) New Business build outs Liaison to service delivery operations supervisors

Team lead for Sanofi US Industrial Affairs & Sanofi Canada groups.

Team lead for the centralized, leveraged organization that supported the Ascension East Michigan market recruiting group. Oversaw, managed, and coordinated the work and workload of 8 Talent Acquisition Coordinators, and 6 Recruiting Specialists. Responsible for managing team's performance through metrics. Escalation point for team when challenges are identified. Escalation point for the team to address process gaps. Ensured the leveraged team had appropriate recruiting tools and accountable for their usage. Stayed abreast of hiring forecasts to manage team's workloads appropriately. Assisted in the hiring of team members.

Leading the Comcast Spotlight team Direct interaction and relationship building with key stakeholders at ComcastOrganize and lead weekly team meetings with Spotlight teamAttend weekly meetings with other Comcast lead recruiters to work on numerous initiatives including improvement of training, collaboration on process improvement ideas, and communication between the different divisions of Comcast at CieloProvide mentorship, praise, direction, and constructive criticism when neededAnswer recruiter questions as it relates to process and procedures for both Comcast and CieloParticipate in the interviewing, and training of new hires, and ongoing training of active employeesWork directly with Client Services Manager at Cielo to ensure team goals are set and being met as well as help drive, motivate, and encourage the teamCreated Spotlight full lifecycle Standard Operating Procedures manualFocus on aging requisitions resulting in the team filling at a turn of 126% for 2016 (filling 289 with 228 open)Participated in group Sprints via use of Scrumy Pro. Assisted in creation of Recruitment Marketing Plans for all division of Comcast HQFull life-cycle recruitment for Comcast Spotlight sales positions in the Eastern DivisionRelationship management with hiring leaders and HR Business PartnersManage the overall hiring process to ensure quality candidates; complete staffing plans according to the sales needs of all divisions. (i.e.- advertising, college connections, industry association meetings, sales competitions)Conduct a high volume of daily phone prescreens for all sales and sales related roles Direct source candidates locally, regionally and nationally while also searching for top sales talent outside of the media industry to find a diverse group of candidatesProcess internal and external candidate offers to include gathering offer details, entering for approval, and extension of verbal offersUpdate weekly reporting for Comcast and CieloSourcing certified

• Recruiting full life-cycle for McKesson Corporation non-exempt positions across the country• Positions included: Accounts Receivable Specialist, Medical Billers, Medical Coders, Customer Service Representatives, Payment Representatives, etc.• Scheduling of candidates to meet with hiring managers, extending offers, candidate screening to include resume review and telephone based interviewing• Conduct intake calls with hiring managers in order to understand the details of their openings• Candidate management using PeopleSoft• Daily interaction with hiring managers and candidates

• full life-cycle recruiting for HCR ManorCare to fill therapy openings in Skilled Nursing Facilities. Positions included: Speech Language Pathologists, Physical Therapists, Occupational Therapists, Certified Occupational Therapy Assistants, and Physical Therapy Assistants• Worked with both clients and candidates to fulfill employment needs for Morgan Stanley Data and Technology group, DHL Express, DHL Global Forwarding, and Roche Diagnostics• Candidate mining and recruiting, cold call recruiting, utilize various sourcing methods, schedule qualified candidates to meet with hiring manager, interact with search firms• Candidate screening to include resume review and telephone based interviewing• Candidate management using PeopleClick, My Staffing Pro, Avature, and Active Recruiter• Morgan Stanley: Positions included (but were not limited to): Perl Developers, Project Managers, Business Analysts, Risk Managers, Java Developers, ETL Developers, Quality Assurance Analysts, and Application Developers• DHL Express and Global Forwarding positions included: Customs Brokers, and Sales• Roche Diagnostics positions included: Human Resource Training positions from Manager down to Specialist.

• Daily interaction with clients as their vendor contact (hiring managers and human resource professionals) and candidates of all levels• Requisition management for multiple clients• Effectively managed 60-100 requisitions on a consistent basis across multiple clients• Extensive sourcing to include job board posting, newspaper advertisements, and flyers• Candidate mining and recruiting, cold call recruiting• Candidate screening to include resume review and telephone based interviewing (behavior interview certified)• Candidate status tracking and updates• Test facilitation, scoring, and entry of scores• Process consultation, design, implementation, and improvement• Travel to meet with clients and facilitate discussions• Spent six weeks on-site in Salt Lake City staffing a technical call center for Unisys Technical Services• Coordinated, advertised and ran job fairs for multiple clients• Hiring event experience for Amgen Bio-Pharmaceuticals• Client implementation experience• Clients included: Hallmark, Dow Chemical, CIGNA Healthcare, Praxair, Boehringer Ingelheim, Scott’s, Cincinnati Bell, Unisys, and Cooper Tire

• Supervised, trained, and lead a team of four dedicated schedulers and three quality control personnel• Developed, created, and maintained market research programs for assigned client – Papa John’s Pizza• Created and updated independent contractors training materials and tests for Papa John’s Pizza• Ordered and posted customer service evaluations to the independent contractors• Analyzed and adjusted independent contractors commissions for evaluation reports• Provided exemplary customer service• Responsible for staffing and disciplinary actions• Traveled to meet with assigned clients• Analyzed and provided feedback about client programs