Jessica Lee Nocera Email & Phone Number

Richmond, Virginia, United States

Collaboration with the marketing director, leadership, and culinary team to develop, implement and evaluate marketing programs and campaigns that align with LifeWorks culinary and Capital One vision.Create comprehensive and strategic communications plans to culinary and operations team leads monthly; Ensure adequate timing for prep and execution. Design and executes all engaging consumer-facing collateral in cafes and mobile platforms.Conceptualized and developed a detailed amenities guide for the Capital One campuses. New and existing associates use the piece to locate cafes and services in the workspace. Assist in developing strategic planning, innovation, and creativity to promote existing and new programs, enhance sales, and increase customer satisfaction.

Fort Sill, Oklahoma, United States

Developed innovative campaigns aligned with the MWR style guides for the Child and Youth Services and Business of Operations Department. Implemented marketing strategy to rebrand the Fort Sill Living Guide and controlled 83% of the content. Cultivated a strong working relationship marketing director, media outlets, and the Garrison public affairs office.Launched a weekly DFMWR email newsletter containing pertinent announcements and upcoming events with an audience of over 10K soldiers, employees, and civilians. Supervised the work of interns developing promotional material for upcoming events on multiple platforms.Awarded Army Civilian Service Achievement Medal for outstanding performance in graphic design, marketing, and advertising support for all the Business Operations divisions and Child and Youth Services programs.

Developed and promoted multimedia and digital marketing for Patriot Spouses' Club. Promoted events to newspapers, kiosks, and statewide radio stations. Managed and supervised social media accounts for upcoming events, luncheons, and fundraisers.Determined target demographics and created new strategic marketing initiatives to reach target audiences.

Savannah, Georgia, United States

Promoted to assistant manager after 1 year of waitressing. Making menu recommendations, answering questions and sharing additional information with restaurant patrons. Assist in the training of dozens of new waiters, ensuring attention to detail and comprehensive understanding of restaurant methodology and practices.Memorize restaurant’s wine stock and appropriate entrée pairings.Adhered to timing standards for products and services.Provided responsible service of alcoholic beverages.