Jessica Leigh Dow, Ma, Eds Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

New York, Ny, Us

Recognized for outstanding performance and leadership, resulting in a promotion to Senior Career Coach, reflecting my ability to drive results and elevate team successDesigned a total of 24 lessons and workshops in Software Engineering, Data Science and Data Analytics in a 1-week sprint window, collaborating with content team to quickly and effectively transition to a blended learning format, where users engage with foundational knowledge and tools via the Canvas Learning Management System and meet with coaches for advanced 1:1 coaching and group supportCoach Software Engineers, Data Scientists, Data Analysts, and UX Designers across several sectors to secure employment or transition roles at companies including Fortune 100 companies such as: Accenture, Deloitte, American Express, EY, Slalom, and Target and Fortune 500 companies: Costco, Meta, Microsoft, and VerizonCo-lead the Disability Impacted Employee Resource Group (ERG) with over 50 members, collaborating with Senior Leadership and The Adecco Group to deliver vital support and share key resources across our community and all ERGs. Spearheaded initiatives including weekly outreach efforts, monthly meet-ups, and interactive panels focused on workplace accommodations, fostering an inclusive and accessible environment

New York, Ny, Us

Developed tech talent though leading-edge career development resources and strategies, guiding Software Engineers, Data Analysts, and UX Designers to find work that they love by providing on-going supportManaged cross team collaboration with instructional leads, student success managers, and the partnerships team to provide seamless support for students and job seekersLed up to three cohorts of students in 12-week and 24-week programs through weekly Outcomes lessons, individual 1:1s, and group coaching sessions; obtained a 100% found rate in 3 months for my first cohortAppointed leader of Alumni Group Sessions planning and execution in 2023, managing webinar topics, schedule, and coach assignments; hosted 21 sessions, with a total attendance of 400 graduates Partnered with Mentor Match team to successfully connect 200 seeker and alumni pairs for our 2023 Mentor Match program with the goal of increasing student placement Hosted Hackathons on Accessible Money Management and Digital Equity and Accessibility in collaboration with GA team to support applied learning and development, encourage community engagement and forge a connection between junior and senior tech professionals; a total of 14 teams participated comprised of UX Designers and Software EngineersPartnered with DEI Program Director and Senior Product Manager to update lessons on imposter syndrome, ensuring that systemic barriers are addressedAnalyzed data via Tableau, including placement rates and NPS scores to determine and execute prioritiesCo-led our Disability Impacted Employee Resource GroupDevised and led the first Intersectional ERG Holiday Mixer, joining with ERG leadership, executive sponsors, and CEO to celebrate the 7 ERG communities and approximately 500 members, maintaining retention levels and increasing recruitment

New York, Ny, Us

The Old Girls Club is a virtual gathering space for women and non-binary people.Members are committed to giving and receiving non-performative & tactical support in the form of intros, insights, examples, guidance and resources.

Philadelphia Area, Us

Coach professionals across sectors such as finance, healthcare, tech, and education in achieving successful career transitionsGuide clients at companies including AT&T, Johnson & Johnson, L'Oreal, JP Morgan, Sanofi, and Virgin in navigating career changes, skill development, leadership and personal growthDesign and facilitate personalized career transition strategies, resulting in successful industry shifts and promotions for clients in competitive sectorsLeverage industry expertise to offer tailored coaching in resume building, interview preparation, and networking, driving measurable career outcomes for diverse clients

San Francisco, California, Us

New York, Ny, Us

University Park, Pa, Us

BA 420 Preparation for Career ManagementDeveloped students’ career preparation and management skills through the close examination of self, the world of work and communication styles and strategies

University Park, Pa, Us

HDFS 287Y Intercultural Community BuildingProvided experiential introduction to negotiating differences in small groups, families, institutions, and communities

University Park, Pa, Us

Administered Career Strategy programs and initiatives and provided leadership in decision making, delegating responsibilities, initiating new programs, and engaging with faculty, staff, and students in partnership with Director; actively participated in strategic planning and served as representative for our office on campus, across all of Penn State, and when meeting with outside organizations and stakeholdersProvided on-site consultation for staff, faculty, and students serving as the local authority for career education and strategy Served as subject matter expert during events, trainings, and panels to offer essential advice in the ever-changing world of work; ensured that our team followed best practices for diversity, inclusion & belongingRecruited, hired, trained, and supervised Career Ambassadors, who serve as entry-level career educators, provide frontline assistance to students, and support several functions within the Career Strategy unit Engaged with employers to build relationships, market opportunities, and host full-cycle recruitment programsDeveloped a Career Strategy Canvas LMS site in 2018 in coordination with Director; offering 24/7 career education and announcements to students drawing 20,000+ page views and over 80% student participation per semester, presented success to over 350 colleagues at three conferences, offered trainings for career professionals at PSU and institutions across the country, pivoted seamlessly to virtual in 2020Contributed to a 100% growth in reported student internships in my first year at Penn State Lehigh ValleyLed marketing and development of content to promote services, resources, events, and career educationAdditional roles:Chair - Faculty/Staff Committee for Retention Strategic PlanningMember - Career Services Resources Review Committee Member - Diversity, Equity, & Inclusion CommitteeMember - Planning Committee for Annual Career Development Professionals Conference

Miami, Fl, Us

Managed a caseload of 1,000+ first year students (primarily first generation), preparing for each an academic pathway leading toward Associate's Degree completion and successful transfer into their Bachelor's DegreeProvided comprehensive career and academic coaching via individual and group counseling sessionsAdministered career and personality assessments (e.g. FOCUS2 and Student Strengths Inventory) and met with students to discuss non-cognitive factors influencing their short term and long term goalsCollaborated with colleagues to execute department and campus wide initiatives and events including orientation, advising/career workshops, and trainingConducted training for academic Coach and Mentors regarding advisement of students beyond 25% degree completionFacilitated orientation for first year students; managing student transition and ensuring successful course registrationLiaison for a successful Dual Admission Program with Florida International University Presented and evaluated proposals for conferences at the state and national levelActive Member of NACADA, serving on Steering Committee for Two Year College Commission

New York, New York, Us

Foundations of Inquiry (FCIQ 101) is a blended course; 1/3 online and 2/3 in class. A discussion-based course taught with a multifaceted approach; students learn critical thinking skills and are introduced to several major academic disciplines (e.g. Philosophy, Anthropology, Psychology, Economics...) through a split lecture/discussion.

New York, New York, Us

Led advising and academic support programs and services on NYIT’s Manhattan campus including, but not limited to: Peer Advising, Supplemental Instruction, programming and support for students on Academic Probation, placement exam and new student advisement proceduresManaged an average of 25 undergraduate student employees annually, and an operating budget of $50,000Oversaw Tutoring center operations; supervising approximately 15 tutors, three graduate assistants, and one staff member annuallyAdministered the EduPlus program for students who did not meet traditional admissions requirementsAdvised 300+ undergraduate students annually in areas concerning: academic planning, student success skills, major exploration, career development, interpersonal issues, and academic policies and requirementsCreated online seminar NYIT ACE (Achieving Collegiate Excellence) for students on academic probation; 74% of participants returning to good academic standing (compared to only 33% of non- participants)Spearheaded the revision of Semester Maps with the creation of a standardized template for about 60 academic majors, collaborating with advisers and Faculty Chairs from each department; uploaded all maps to the NYIT website via DrupalAnalyzed data and figures related to program achievements and coordinated with team to plan strategies for program revisions Served on the Committee for Academic Probation and Dismissal, co-led meetings at end of each termLed annual training of 50 summer advising staff (responsible for advising all first semester freshmen) Maintained department website and social media pagesAdvisor for Phi Eta Sigma Freshman National Honor Society, coordinated the planning and operation of the annual induction ceremony in ManhattanManaged Placement exam procedures for all new students entering in the fall and spring - included software related concerns and proctoring of exams

New York, New York, Us

Provided academic advisement and academic support services to undergraduate studentsAdministered intervention services to at-risk students and students on academic probation Trained faculty and staff to utilize effective and suitable advisement techniquesFacilitated annual placement testing and academic advisement for first year and transfer students

South Orange, Nj, Us

Provided personal, academic, and career counseling for first year students Instructed 5 classes of University Life CPSY 1101 and 1 study skills course annuallyTaught Steven Covey’s: 7 Habits of Highly Successful College StudentsPrepared over 100 first year student schedules each fall semesterFacilitated and participated in multiple new student orientation events including panel discussions and breakout sessionsSupervised undergraduate Peer Advisers who supported my student caseload and classroom instruction

Cranford, New Jersey, Us

Taught 5th grade and 4th grade Identified targets for student learning and developmentEstablished objectives to meet state curriculum goalsEvaluated student progress regularly

Ed.S, Professional Counseling

Post Ma, School Counseling

Ma, Counseling

Bs, Education And Human Services

Diploma