Jessica C. Email & Phone Number

Blaine, Mn

• Served as a project manager/ business development manager for 7 Dunkin’ locations.• Create status reports to provide reliable data for decision-makers.• Introduce agile project management frameworks to improve work execution.• Own agile ceremonies such as daily standups, sprint planning, and retrospectives.• Conduct financial forecasting to ensure proper funding for project deliverables.• Prepare and deliver various project artifacts such as SOW, invoices, and proposals.• Communicate with external vendors and suppliers for procurement of resources.

• Serve as a self-employed business development consultant.• Advise clients on best practices to create, operate, and grow their companies. • Design excel spreadsheets to manipulate large amounts of business data.• Create milestone roadmaps to address specific low-performing aspects of an organization.• Evaluated new solutions, assets, and upgrades to justify cost value • Streamline existing processes with minimum or no downtime on the business production pipeline.

Saint Paul, Minnesota

• Simultaneously served as Program Manager for two independent departments while supervising the management team.• Reviewed business requirements to manage resources efficiently.• Road-mapped OKRs to address specific business outcomes.• Resolved personnel conflicts to maintain a dynamic work environment.• Aligned projects in the program portfolio to achieve quarterly and yearly goals.

Greater Minneapolis-St. Paul Area

• Audited company policies to ensure compliance with federal regulations.• Prioritize client requests depending on severity or impact. • Enforce and promote the adoption of proper project management practices.• Owned residential operations to ensure clients and employees had reliable service.

• Trained staff personnel on company policies, best practices, and workplace safety.• Mitigated issues and risks utilizing the RAID framework.• Maintained client records and database for reliable usage of data.• Monitored schedule and financial burn-down to ensure satisfactory program progress.

Eagan

Master Of Business Administration - Mba, It Management

Bachelor'S Degree, Human Services, General

Esthetician License, Aesthetician/Esthetician And Skin Care Specialist, A

Activities and Societies: Top Retail Sales in the class, and winner of the Spa Summit prize due to sales record.Graduated.