Jessica C. Email & Phone Number

Blaine, MN

• Served as a project manager/ business development manager for 7 Dunkin’ locations.
• Create status reports to provide reliable data for decision-makers.
• Introduce agile project management frameworks to improve work execution.
• Own agile ceremonies such as daily standups, sprint planning, and retrospectives.
• Conduct financial forecasting to ensure proper funding for project deliverables.
• Prepare and deliver various project artifacts such as SOW, invoices, and proposals.

• Serve as a self-employed business development consultant.
• Advise clients on best practices to create, operate, and grow their companies.
• Design excel spreadsheets to manipulate large amounts of business data.
• Create milestone roadmaps to address specific low-performing aspects of an organization.
• Evaluated new solutions, assets, and upgrades to justify cost value
• Streamline existing processes with minimum or no downtime on the business production pipeline.

Saint Paul, Minnesota

• Simultaneously served as Program Manager for two independent departments while supervising the management team.
• Reviewed business requirements to manage resources efficiently.
• Road-mapped OKRs to address specific business outcomes.
• Resolved personnel conflicts to maintain a dynamic work environment.
• Aligned projects in the program portfolio to achieve quarterly and yearly goals.

Greater Minneapolis-St. Paul Area

• Audited company policies to ensure compliance with federal regulations.
• Prioritize client requests depending on severity or impact.
• Enforce and promote the adoption of proper project management practices.
• Owned residential operations to ensure clients and employees had reliable service.

• Trained staff personnel on company policies, best practices, and workplace safety.
• Mitigated issues and risks utilizing the RAID framework.
• Maintained client records and database for reliable usage of data.
• Monitored schedule and financial burn-down to ensure satisfactory program progress.

Eagan

Master Of Business Administration - Mba, It Management

Bachelor'S Degree, Human Services, General

Esthetician License, Aesthetician/Esthetician And Skin Care Specialist, A

Activities and Societies: Top Retail Sales in the class, and winner of the Spa Summit prize due to sales record.Graduated with an.