Jessica Cornell Email & Phone Number

Rochester, New York Area

• Coordinate new employee training and onboarding • Handle escalated client-facing situations and follow up to ensure resolution • Partner with other departments and host shadows for Financial Services and the Risk Rotation • Facilitate an efficient work environment by providing necessary and constructive feedback and answering questions from internal and external partners • Update SharePoint on a daily basis keeping the team informed and workload evenly distributed • Create, implement, and host year-end training for the department • Work on a team specializing in accounts that have become greater than 60 days past due while assisting the Core 30 Day Team to reduce the impact to the reserve and decrease negative financial exposure• Communicate with clients to assist with invoice concerns while implementing problem solving techniques• Help with the Moxie email system to answer department emails in a timely manner • Provide customer service that exceeds expectations while working directly with clients and field partners

Henrietta Ny

Assist in planning and executing various events, weddings, golf outings, dinners, and business meetings. Help to direct and lead the staff while working directly with the Banquet Manager to learn the ins and outs of event management.

The College At Brockport

Student Union and Activities Answering Phones, Helping Students in need of assistance with computer lab use, bikes, etc. Organizing files

The College at Brockport, Student Union and ActivitiesPlanning Events on Campus such as Open Mic Night, Craft Night, Pinterest Live, Spa Night Executing and managing the various events and finding staff to help run the eventMarketing by promoting events by designing flyers and using social media Worked in a team and independently