Jessica Lopez Email and Phone Number

• Managed approximately 4,500 VFC requests in the last three months, facilitating the administration of 225,056 vaccinations to 95,000 VFC eligible children statewide.• Promptly responds to inquiries from VFC providers and delivers comprehensive solutions. Serves as a liaison between providers and the state VFC program to ensure smooth operations.• Ensures VFC providers comply with CDC vaccine storage and handling guidelines by delivering CDC specific guidance and ongoing support to maintain adherence to federal standards. • Monitors the South Carolina Vaccines for Children inbox, efficiently prioritizing and directing inquiries to the appropriate individuals. Ensures prompt responses and maintain a standard of addressing all inquiries within 48 hours, thus enhancing communication and operational efficiency.• Addressed health disparities in minority and underserved communities by collaborating with public health professionals in the community to enhance program outreach and effectiveness. Utilized geographic information system technology to identify the underserved communities. • Coordinated shelter and medical resources for displaced individuals during Hurricane Helene, working closely with state and federal agencies through the South Carolina Emergency Management Division.

• Managed the State’s Community Vaccination Program, the At Home Program for home restricted patients and the Therapeutics Program. • Drives seamless coordination and strong relationships with 125 providers and other public health organizations. Collaborated to execute public health programs and communicated reliable, evidence-based information. • Determined and manages weekly allocation of a limited supply of therapeutics to state providers. Processed 178,023 therapeutic orders statewide for providers, created HPOP accounts, and responded to provider inquiries. • Liaised internally with Finance and Legal teams, flawlessly executing, and administering 75 COVID-19 vendor contracts. Ensured contract adherence and compliance.• Coordinated with two state-wide vendors to administer vaccinations to 3591 home restricted patients. Monitored vendor performance and responded to technical issues.• Took on the additional duties of Finance Deputy for 18 months while the organization sought out a replacement. Managed and processed invoices and enforced timely payment.

• Coordinated with 315 providers and vendors to establish COVID-19 testing sites throughout the state of South Carolina. • Deployed the operating system that displayed the locations of every COVID-19 testing site in the state. Trained regional leads in entering data and updating the system.• Piloted and then rolled out a plan to all state regions to administer rapid COVID-19 tests to the homeless population. Coordinated with local organizations to obtain transportation and identify locations to isolate and quarantine.• Developed and executed a plan to ensure the rural population of South Carolina received access to COVID-19 testing.• Implemented Incident Command System protocols for COVID-19 emergency response efforts.

• Tracked medical readiness for 20 soldiers in platoon, directly supervising training and assisting soldiers in achieving required military certifications.• Led Sexual Harassment/Assault Response and Prevention trainings and suicide prevention trainings annually for 80+ soldiers. • Coordinated the writing, review, and submission of over 45 Noncommissioned Officer Evaluation Report Forms (NCOER), ensuring all reports were compliant with US Army regulations, timely, and accurately reflected the performance of personnel.

• Assessed client admission data and clinical documentation to ensure full Medicaid compliance. • Conducted crisis management evaluations and developed personalized treatment plans based on each client’s diagnostic assessment and mental health history, in close collaboration with treatment coordinators.• Enhanced communication and conflict resolution skills by informing caregivers of a child’s application status and Medicaid coverage decisions.• Maintained proficiency in behavioral health practices through ongoing education and research.

• Served as the Information Technology (IT) specialist, providing support to employees with IT-related issues and ensuring the effective use of Healthcare IT software.• Utilized Healthcare IT software to input client demographic data, maintain client and foster family records, and manage treatment plans and diagnostic assessments.• Conducted background checks and sex offender screenings for prospective foster parents.• Organized and maintained files, ensuring all necessary forms were completed with correct dates and signatures for the foster parent licensing process.• Created reminder calls, notes about each client, and therapy appointments utilizing Microsoft Outlook and scheduling software to clients receiving mental health services.