Jessica L. Email & Phone Number

Shenzhen

Shenzhen, Guangdong, China

◆ Operated WordPress (Woocommerce) and Shopify platform, including uploaded product, edited attractive description, collected good keywords, improved SEO◆ Social Media marketing, including updated good content to Facebook, Instagram, Pinterest, gained more traffic to website◆ Used Google Ads and Facebook Ads to improve purchase conversion, including created creative advertisement, tracked ads performance and data analysis◆ Communicated with customers via Email, solved problems in time, improved good reviews to get high rank

Shenzhen, Guangdong, China

◆ Managed Alibaba e-commerce platform, including uploaded and edited product information, discovered new products, keyword optimization for better exposure and click rate◆ Managed sales daily work, including allocated new inquiry, Email review, customer analysis◆ Follow up customer Emails, well communicated with customers to improve sales, satisfaction and repeat orders◆ Integrated better supply chain to fulfill personal needs from customers, reduced their cost and improved service quality◆ Attended Hong Kong Toy Industrial Exhibition, activity looked for new customers, discovered new trends of market

Shenzhen, Guangdong, China

◆Attended overseas Telecommunication Exhibition (Singapore CommunicAsia; Introp Mumbai), planned content of poster and brochure and prepared relevant works for exhibition.◆ Communicated with customers in Exhibition, recorded client’s requirement and followed up in time, recommended suitable project solutions.◆Managed official company website, including updated product information, company news and events◆ Maintaining good business relationship, connected communication between clients and product engineers, provided related technical supports ◆Explored potential customers through Google and LinkedIn, collected valuable information, sent targeted Email to related clients