Jessica Britt Email & Phone Number

Dublin 2, Ie

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services. Some of my key roles included:Change Management Specialist @ Accenture’s Client Success Office The Client Success initiative enables Accenture’s practitioners to prioritize clients in every task they do, emphasizing the value and experiences delivered to clients. As a change team member, I• Designed playbooks to equip practitioners with tools and processes that encourage client-centric behaviors.• Led the development of a self-paced, online learning experience to help everyone at Accenture (700k+ people) understand how they contribute to client experience & value. Course included videos, activities & client stories. • Analyzed client experience survey data and identified recommendations to improve clients’ experiences. Communicated findings to members of Accenture’s Executive Leadership team through reports and mailers. • Created a bite-sized, video training course on how to ‘Close the Loop’ on client experience feedback.Co-founder of Generative AI Community of Practice @ Accenture Industry X North AmericaThe Generative AI Community of Practice is a space where 350+ Industry X Practitioners gain skills in gen AI & its applications so they can help clients unlock the full potential of this technology. As the co-lead and change lead, I:• Collaborated with Accenture leadership to define an overarching mission statement, objectives, and KPIs. • Developed community operating model. Recruited, onboarded, and mentored volunteers in the community.• Presented gen AI demos to client executives visiting the Accenture Chicago Innovation Hub.• Organized a hackathon where teams used gen AI to streamline manufacturing in the beverage industry.

Lemont, Il, Us

Argonne National Laboratory is a U.S. Department of Energy research center that explores questions facing humanity. I supported the EcoCAR Mobility Challenge – a 4 year competition with 11 universities transforming a Chevrolet Blazer into a hybrid-electric vehicle with advanced driver assistance systems (ADAS). My job roles included:Career Connected Learning (CCL) ManagerCCL is a 5 part virtual initiative created in response to COVID-19. It provided students with resources to excel in the competition, collaborate with other universities & meet stakeholders’ expectations. As the manager, I:● Collaborated with leadership to integrate Design Thinking into team operations. Developed contingency plans that maintained stakeholder value regardless of COVID-19 restrictions. ● Developed branding, documentation, procedures & schedule for CCL. ● Collaborated with sponsors to storyboard live & asynchronous training. Designed & delivered interactive training. ● Evaluated student & stakeholder experiences through surveys & focus groups. Used feedback to ideate & implement program improvements. Swimlane Lead for Propulsion Controls & Modeling (PCM) and HMI & User Experience (HMI/UX) The PCM swimlane uses model-based design to develop & test vehicle supervisory controls. The HMI/UX swimlane employs user-centric design to develop prototypes that educate drivers about ADAS features. For these swimlanes, I:● Developed student curriculum including goals, roadmaps, deliverables, instructor-led training & online resources.● Mentored students on technical issues, leadership & career goals.● Collaborated with logistics team to host in-person workshops & competitions. Events featured training, SME office hours, vehicle testing, student presentations & networking.● Led working groups with SMEs from consumer advocacy groups, OEMs & suppliers. Working groups provided guidance on how EcoCAR prepares students for the workforce.Advocate for STEM Diversity, Equity, & Inclusion

Atlanta, Georgia , Us

I was a TA for a for an undergraduate course that introduces Digital Design. As a TA, I helped students understand technical concepts, graded assignments & lead lab sessions.

Dearborn, Michigan, Us

Ford Motor Company is one of the largest OEMs in the automotive industry. I was assigned to a section that tested Advanced Driver Assistance Systems (ADAS). My responsibilities included:• Develop test methodology and use cases for a custom driver-in-the-loop (DIL) simulator which combines real world sensor data and simulation data to test Advanced Driver Assistance Systems (ADAS) before vehicle prototype production.• Determine which electronic control units (ECU), components, and CAN signals are required for ADAS features. Develop maps showing ECU, wiring, CAN, and user interactions.

East Peoria, Il, Us

ARi is a staffing agency that contracted me to Caterpillar Inc. for the summers of 2016 & 2017. Caterpillar Inc. produces a variety of heavy equipment, and I was assigned to team that worked on marine engines. My responsibilities included:• Mapped & modified dSPACE test bench harness. Designed & fabricated manual engine controller test bench.• Developed dSPACE test plan for marine engines given requirements documentation & software files. • Tested new product software using ControlDesk and monitored responses in CANalyzer, CANape & CAT ET. Resolved pre-production software issues by collaborating with integration & software engineers.• Developed AutomationDesk project to decrease test execution time & expand test coverage. Project contained modifiable template scripts that were later used across many engine platforms.

Irving, Texas, Us

Caterpillar Inc. produces a variety of heavy equipment, and I was assigned to the facility that manufactured small track-type tractors. My responsibilities included:• Performed time studies for manufacturing processes. Made recommendations for minimizing cycle times.• Recorded quality defects and analyzed root cause. Lowered defects from over 3.5 to below 3 per unit by editing work instructions and creating Temporary Process Deviations.• Provided production floor support during launch of new model. Used engineering schematics to correct operator’s work instructions and supporting documentation. Performed parts allocation audits.

Master'S Degree, Electrical Engineering

Bachelor’S Degree, Electrical Engineering