Jessica Britt Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Manage projects in collaboration with stakeholders from inception to close, including the creation and maintenance of project plans, scope of work statements, and internal deadlines; resulted in over 10 projects completed on time• Design and implement 10 new internal webpages housing information and resources from the Enterprise Risk Management (ERM) team, resulting in increased company awareness; later created project plan for automating these pages• Streamline, improve, and manage business processes for the ERM team including invoicing, audit requests, and data reporting; optimized workflows increased team and individual efficiency • Ensured seamless transition to new policy management process by creating comprehensive training materials and communications, training stakeholders, and troubleshooting new automated policy processes• Organized and oversaw two-day Federal Grant Management training for 60+ managers and C-level executives, resulting in increased competency, prioritization, and understanding of Federal Grant Management across the Alliance.• Utilize shared organizational tools to create and maintain team calendar, project plans, and strategic goals, facilitating increased communication, awareness, collaboration, and preparation among team members• Construct 10 digestible and accessible dashboards reporting on KPIs regarding safety, risk mitigation, breaches, and hotline data for bodies like governing boards and high-level executives using Power BI, RMIS, Convercent, and Excel

Chicago, Illinois, United States

- Successfully solicited in-kind donations through Amazon registries, direct communications, and special projects, which led to a 25% increase of in-kind donations compared to the previous year- Scheduled and managed shifts of up to 12 individual and corporate volunteers at each of our three locations, resulting in strengthened community ties and effective use of volunteer time to benefit New Moms- Supported fundraising and donation campaigns through strategy sessions, social media, and direct solicitation, resulting in New Moms’ most successful individual fundraising year to date- Collected and recorded volunteer paperwork, orientation dates, and volunteer hours in Salesforce, leading to a detailed record of volunteer eligibility and involvement for use by grant writers and other staff members- Acted as the point person for all general phone calls, emails, and inquiries from New Moms residents and the Chicago community, resulting in a markedly more efficient work environment- Spearheaded several events including a Mother’s Day Open House and a Silent Auction; efforts resulted in thousands of dollars’ worth of extra revenue and publicity for New Moms

Santa Clara, Ca

- Worked with various contacts to coordinate catering, room reservations, technology, displays, signage, hospitality, and keynote speaker arrangements, resulting in a smooth and seamless conference- Recruited and trained volunteers helping with the conference over summer, creating a knowledgeable group of welcoming individuals who were able to accurately address concerns and questions raised by attendees- Performed Internet reconnaissance to create databases of organizations and individuals for advertising and grant applications, often collecting up to 150 names per assignment; efforts resulted in a marked increase in staff efficiency

Santa Clara, California, United States

- Built and populated the webpages of necessary classes with files and assignments, resulting in a streamlined and organized online environment for the convenience of the students- Helped the professor build a better understanding of how to use online tools to effectively teach classes via Zoom – increased the professor’s knowledge of online systems in order to help seamlessly transition his classes online- Consulted with the professor based upon my own experience with online classes to help him organize his class in the most effective way

Santa Clara, California, United States

- Asked questions prompting the student to work through practice problems, resulted in a sharp increase in students’ understanding of how to apply concepts from the class- Clarified and illustrated theories, formulas, conjugations, or information that the student did not understand, allowing the student to view said information and its application from multiple perspectives - Suggested study habits and problem-solving techniques to help students prepare for tests and assignments, resulting in healthier study skills unique to the student’s individual learning needs- Boosted the confidence of students who were demoralized in their classes, creating an environment where they were willing to try and fail

Santa Clara, California, United States

- Performed extensive research on assigned topics using online sources such as JSTOR and Google Scholar to complement the research efforts of the department chairperson- Evaluated the quality of potential academic sources for directed projects and create annotated bibliographies of on-topic, illustrative sources to ease the burden on the chairperson- Aggregated political data for the chairperson to use to illustrate sociological trends and concepts present within the 2020 presidential election, resulted in the invocation of this evidence during several interviews to answer questions

Santa Clara, California, United States

- Resolved conflicts as they arose between fellow staff members as well as among students living in the residence hall in order to sustain a peaceful, friendly student life community- Distributed and explained paperwork to students upon check-in, activated keys to their room, and gave directions to their residence halls; resulted in a quick and efficient welcome and check-in process- Facilitated a question board initiative to spark conversations and connections between Graham Hall residents

Santa Clara, California, United States

- Coordinated, planned, and held on- and off-campus events relating to attractions and activities in the Bay Area, creating a student body that was more integrated with its surrounding community- Facilitated communications with off- and on-campus organizations to obtain supplies, products, and transportation for student events, yielding ongoing partnerships and successful events- Set up, attended, and broke down an average of 2-4 APB events and tabling sessions per week, resulting in closer relationships with team members and personal connections with the students that frequently attended APB events

Santa Clara, California, United States

- Coordinated, planned, and held 30 on and off campus events for incoming freshmen during the first 3 weeks of school, resulting in new students having chances to form friendships and explore campus and the surrounding Bay Area- Collaborated with outside companies and school departments to reserve equipment, space, food, and other items for events- Supported co-workers in their planned events and worked together to make sure that we were not exceeding the total budget for Welcome Weeks, creating a collaborative and accountable team of workers

Santa Clara, California, United States

- Learned and used Wikipedia markup code to embed or link videos of language speakers to the language’s Wikipedia page in order to increase that language’s exposure to the average individual- Converted videos of language speakers added to the Wikitongues YouTube channel to an open media file format so that they could be licensed and embedded, resulting in hundreds more usable videos of rare or dying languages- Cataloged and tracked over one thousand videos to record where each has been posted and used online, creating a user-friendly internal database of information relating to the success of Wikitongues marketing and exposure

Sacramento, California, United States

- Taught Job Readiness Training courses with an interpreter to 1-20 clients at a time, covering financial literacy, job search, and more – resulted in a marked increase in clients’ knowledge of US systems and laws- Onboarded and trained interns on computer systems and best practices for interacting with clients; efforts helped supervisor’s productivity and efficiency during the onboarding process- Redesigned and updated curriculum and PowerPoints for Job Readiness Training classes to be more relevant to clients’ experiences; significantly increased financial and governmental understanding among clients- Spearheaded an outreach project checking on all past clients during the COVID pandemic, making 200-300 calls total – resulted in a comprehensive database of feedback regarding the long-term impact of our programs