Jessica N. Email & Phone Number

Fort Dodge, Ia, Us

Fort Dodge, Iowa, United States

Lenexa, Kansas, United States

•15,000+ inbound calls annually with 85%+ excellent customer service per surveys•Leaving detailed notes on policies•Reviewing billing and coverages for HO-3, HO-4, HO-6, and DP policies•Updating customer records•Agency multiple partner specific software systems

Kansas City, Kansas, United States

• Adheres to the curriculum and lesson plans assigned by the regular classroom teacher.• Manages the learning environment by handling non-instructional tasks efficiently, using instructional time appropriately, maintaining an effective physical setting for instruction and maintaining appropriate student behavior in the classroom.• Adheres to all district rules, regulations and policies.• Reports daily activities at conclusion of the teaching day.• Physical and emotional ability… Show more • Adheres to the curriculum and lesson plans assigned by the regular classroom teacher.• Manages the learning environment by handling non-instructional tasks efficiently, using instructional time appropriately, maintaining an effective physical setting for instruction and maintaining appropriate student behavior in the classroom.• Adheres to all district rules, regulations and policies.• Reports daily activities at conclusion of the teaching day.• Physical and emotional ability and dexterity to perform required work and move about as needed in the fast-paced, high-intensive work environment.• Ability to move around the room in order to effectively monitor student work and behavior.• Possess the patience, caring and desire needed to work with the students and parents to see that each student has the opportunity to succeed.• Take attendance and keep attendance registers, according to Board policy.• Be courteous and professional at all times.• Maintain a neat and professional appearance.• Other duties as assigned Show less

Kansas

• Navigate Connect• Call, e-mail, text customers• Communicate with multiple dealerships across the country• Update templates• Train fellow employees on processes• Adapt to change

Merriam, Kansas

• 100 outbound calls• Proper escalation• Follow up• Manage time appropriately• Research for customer• Present information in a proper manner

Merriam, Kansas

• Help customers with price estimates • Help customers pay for services • Clean lobby, bathrooms and some of the shop • Oil Changes • Help perform safety checks on vehicles • Vacuum, wash windows (inside and out), and dust dash of each car.

Mission, Kansas

• Phone sales to businesses offering customized training and development to extend employee retention and business understanding. • Complete a minimum 120 outbound calls a day while continuously keeping record and reaching out for all follow-up appointments. • Seek out new clients using various search engines and applications for improved results. • Responsible for sourcing and developing client relationships. • Maintain database of all sales and prospecting activities using… Show more • Phone sales to businesses offering customized training and development to extend employee retention and business understanding. • Complete a minimum 120 outbound calls a day while continuously keeping record and reaching out for all follow-up appointments. • Seek out new clients using various search engines and applications for improved results. • Responsible for sourcing and developing client relationships. • Maintain database of all sales and prospecting activities using Outlook and Excel. • Develop and maintain strong relationships with all clients in the defined market area. • Stay up to date with industry knowledge, trends and market developments. • Assist in the implementation of company marketing plans as needed. Show less

7700 W 119Th Street Overland Park, Ks 66213

• Work with customers to resolve account debts within a specific time frame.• Understand and follow all state and federal guidelines and standards regarding debt collections.• Authorized to arrange settlement amounts on accounts overdue in an effort to close those accounts.• Wrote letter requests and completed all necessary fax documents.• Well versed in time management insuring that all department and company goals are met.• Used the Cat.i Core System application to access… Show more • Work with customers to resolve account debts within a specific time frame.• Understand and follow all state and federal guidelines and standards regarding debt collections.• Authorized to arrange settlement amounts on accounts overdue in an effort to close those accounts.• Wrote letter requests and completed all necessary fax documents.• Well versed in time management insuring that all department and company goals are met.• Used the Cat.i Core System application to access and note customer accounts as changes occur. Show less

Overland Park, Kansas

• Responsible for Check Cashing, Money Transfers, Item Returns and Utility Bill Payments.• Trained to work in all departments and lost child store searches (code Adam).• Make vendor payments as required.• Helped to manage the Children's Miracle Network Fund raising events at our location.• Maintain accurate accounting of all cash drawer transactions and verify all incoming payroll and income tax checks to be cashed.• Delivered and collected register cash bags to sales… Show more • Responsible for Check Cashing, Money Transfers, Item Returns and Utility Bill Payments.• Trained to work in all departments and lost child store searches (code Adam).• Make vendor payments as required.• Helped to manage the Children's Miracle Network Fund raising events at our location.• Maintain accurate accounting of all cash drawer transactions and verify all incoming payroll and income tax checks to be cashed.• Delivered and collected register cash bags to sales employees in all departments of the store from the cash office.• Trained new employees on frontend and electronics department processes and procedures. Show less

Overland Park, Kansas

• Managed tickets in TRAMS ticketing system to ensure notes are kept up to date, diagnosing network and service issues pushing tickets towards resolution based on severity and type of issue occurring.• Engaged manager and other resources to expedite tickets towards closure using phone, Microsoft Outlook and Lync 2013.• Coordinated problem-solving efforts between organizations (Tier I, II, III, Field Operations, ASA (Access Service Assurance) and NTAC (National Technical Assistance… Show more • Managed tickets in TRAMS ticketing system to ensure notes are kept up to date, diagnosing network and service issues pushing tickets towards resolution based on severity and type of issue occurring.• Engaged manager and other resources to expedite tickets towards closure using phone, Microsoft Outlook and Lync 2013.• Coordinated problem-solving efforts between organizations (Tier I, II, III, Field Operations, ASA (Access Service Assurance) and NTAC (National Technical Assistance Center)) as well as perform troubleshooting, restoration and remote support for cell site outages/impairments.• Provided technical guidance and process/tool oversight for 1st Level Operations and RAN 2nd Level Operations.• Monitored BTS configurations, and system alarms, troubleshooting complex issues to ensure voice/evdo stability. Show less

Overland Park, Kansas

• Receive, analyze, monitor and resolve Sprint Network issues during our upgrade from the 3G to 4G Network.• Verification of all ongoing provisioning revenue Ethernet orders and what gain or loss had occurred because of these changes.• Use LEC system access and network resources (Password Management).• Troubleshooting of layers that is IP subnet, Cell site circuit, Aggregate Layer and Leased Layer.• Involved with IP connectivity for IPA-CSR & CSR-BTS/eNodeB for OAM and Signal… Show more • Receive, analyze, monitor and resolve Sprint Network issues during our upgrade from the 3G to 4G Network.• Verification of all ongoing provisioning revenue Ethernet orders and what gain or loss had occurred because of these changes.• Use LEC system access and network resources (Password Management).• Troubleshooting of layers that is IP subnet, Cell site circuit, Aggregate Layer and Leased Layer.• Involved with IP connectivity for IPA-CSR & CSR-BTS/eNodeB for OAM and Signal Bearer.• ASR-FOC consolidation of data from respective special provisioner and carrier vendor.• Monitor, Analyze and Maintain the NRM system for different EVC topologies.Work together with AAV for Order to complete Escalation process. Show less

Overland Park, Kansas

• Customer Service transactions, Seasonal Layaway account setups and pay offs and Site-to-Store pick-ups.• Responsible for Check Cashing, Money Transfers, Item Returns and Utility Bill Payments.• Trained to work in all departments and lost child store searches (code Adam).• Make vendor payments as required.• Helped to manage the Children's Miracle Network Fund raising events at our location.• Maintain accurate accounting of all cash drawer transactions and verify all… Show more • Customer Service transactions, Seasonal Layaway account setups and pay offs and Site-to-Store pick-ups.• Responsible for Check Cashing, Money Transfers, Item Returns and Utility Bill Payments.• Trained to work in all departments and lost child store searches (code Adam).• Make vendor payments as required.• Helped to manage the Children's Miracle Network Fund raising events at our location.• Maintain accurate accounting of all cash drawer transactions and verify all incoming payroll and income tax checks to be cashed.• Delivered and collected register cash bags to sales employees in all departments of the store from the cash office.• Trained new employees on frontend department processes and procedures. Show less

Network Comunications Management, Bachelors Of Applied Science

Network Systems Administration, Associates Of Applied Science