Navigate insurance claims for clients.

-Customer Service on new and existing policies including but not limited toquoting, binding, endorsements, policy reviews, and conflict resolution- I work with claims and underwriting on behalf of my clients in the event of aloss or denial of coverage-Develop and institute processes for dealing with agency activity-including butnot limited to new business, endorsements, cancellations, payments, and legaltrailing documents.-Update and maintain our agency management system on a daily basis- Provide support for other agents in the office

Licensed Insurance sales agent and customer service agent.

-Customer Service on new and existing policies including but not limited to quoting, binding, endorsements, policy reviews, and conflict resolution- I work with claims and underwriting on behalf of my clients in the event of a loss or denial of coverage-Develop and institute processes for dealing with agency activity-including but not limited to new business, endorsements, cancellations, payments, and legal trailing documents.-Update and maintain our agency management system on a daily basis-Input commission reports and email crystal reports to the agency owner on a monthly basis-Relay new business and renewal numbers to Coverica (our MGA) on a monthly basis- New Company Appointment Acquisition- Monthly meetings with regional managers of different companies- Chair holder for agency in Business Networking International and Chamber of Commerce- Marketing to car dealerships and apartment complexes- Provide support and verify completion of all agency processes for other agents in the office

Office management, client acquisition, and marketing

-Customer Service on new and existing policies including but not limited to quoting, binding, endorsements, policy reviews, and conflict resolution- I work with claims and underwriting on behalf of my clients in the event of a loss or denial of coverage- Worked with the agency owner to develop and institute processes for dealing with agency activity-including but not limited to new business, endorsements, cancellations, payments, and legal trailing documents.-Update and maintain Allstate assigned work items on a daily basis-Prepare and deliver the deposit on a daily basis- Provide support and verify completion of all agency processes for other agents in the office

-Customer service-Intervention, education, and resolution of any existing or potential conflicts regarding customers and/or employees-Performed late calls for past due product-Performed home visits to collect past due product-Accepted, reviewed, documented and filed applications for potential new employees-Scheduled and performed interviews-Trained new and advancing employees-Scheduling-Analyzed and filed daily paperwork-Planned and executed grassroots events for the store*Tops Sales in my store for 42 months *Consistently in the top 10 salespersons in my district *Maintain top 10% sales in the company at most times and have been in the # 1 sales position for the company on several occasions.