Experience within this role includes the following:Developing educational, organisational and assessment resources and materials for students and trainers; including delivery and session plans, cover sheets and assessment instruments. Communicating and developing training and assessment procedures for students and trainers.Product knowledge education surrounding skincare and makeup products for students and trainers.Managing and supporting both individual student (and group) progress with regard to artistry skill levels throughout courses.Provide support and constructive feedback to students with regard to their application techniques.Provide training and assessing in line with the national recognised training requirements.

Experience within this role includes the following:Content creation for social media platforms. Weekly and Monthly content creation, scheduling and monitoring. Fortnightly social media reporting to team.Development of social media strategies in line with marketing approaches.Photographing and presenting student work for social media in line with company themes and guidelines.Creation of educational content for online courses; including scripting, filming and editing.Creation and weekly maintenance of closed facebook groups with different content focusses; sales leads, current students, graduates, online students.Filming and editing educational and brand awareness videos for social media platforms.Content creation for website, advertisement strategies and google business page.Marketing and advertising support; Facebook ads development and management in collaboration with CEO.

Experience within this role includes the following:Providing makeup services to clients for a range of occasions; including special occasion, bridal, editorial, character and lesson services.Developing relationships with makeup brands to create content for their social media platforms on a contractual basis.Facilitating large scale skincare and makeup demonstrations (500-1000 people).Filming and editing quick educational and brand awareness videos for my own social media platforms.Creation of educational content for brands to use for staff and/or business owner development; including product knowledge and application techniques.Working with filming/production teams to create branded video content for a range of platforms.Delivery of educational workshops for intimate and large scale groups.

Experience within these roles included the following:Customer service focussed role; Direct point of contact for customer needs, queries and complaints.Product knowledge training, development and education for skincare and makeup application for employees.Maintaining visual merchandising standards in line with brand guidelines for both limited and basic product line up.Makeup application for a range of occasions for clients.Maintenance of CRM files and POS systems.Developing and maintenance of store rosters, training schedules and business plans.Liaising/Reporting to the Head Office team; Direct point of contact for all elements of the business.Creating development plans for team members, allocating store and individual targets and following up with these.Driving store targets and motivating the team to achieve their individual KPIs.Liaising with and lending support to other stores within the company.Facilitating and teaching large scale events and classes.Supporting brand at Australian Fashion Week and other shows.Organising and completing daily, weekly and monthly business summaries as well as submitting and maintaining employee time sheets.Conducting interviews for new employees both phone and face to face.Maintaining stock levels, organising and completing stock takes.Participating in both leading effectively and retail management courses.