Jessica Pierre Email & Phone Number

Greater New York City Area

Greater New York City Area

• Support four executives across Americas and Europe; manage domestic and international calendars, travel arrangements and coordination of business needs per policies at the company and corporate level
• Handle business expenses, including reconciling corporate card accounts and creating and submitting expense reports
• Maintain team budget by partnering with finance to manage all monthly projections and accruals and work with domestic and international external counsel to facilitate timely invoice processing
• Manage Legal Operations projects such as migrating agreements and contracts to the appropriate systems and streamlining contract review process
• Coordinate team events, meetings, and team building activities or special projects
• Assist with ad hoc projects as needed; such as creating and proofing agendas and presentations utilizing Microsoft Suite

Greater New York City Area

• Coordinated company meetings and other large-scale event set-ups and arrangements
• Maintained spreadsheets to complete thorough business analysis on conference room reservations to maximize availabilities
• Utilized Outlook to fulfill conference room request and maintain accurate calendars and schedules for senior level management and during peak usage
• Acted as building information liaison and coordinator to internal and external points of contact
• Maintained an understanding of everchanging company procedures to ensure visitors are appropriately signed in, badged and escorted
• Applied research and best judgment to screen electric correspondence and telephone calls and route to respective party

• Manipulated spreadsheets and reports to complete a thorough business analysis for 2017’s business plan of exceeding $2 million in revenue
• Conducted weekly reviews and selling drills with six person sales team to boost sale of packages and services
• Created customer incentives to raise the center’s low “Prebook” percentage and secure future business
• Managed and resolve guest issues with professionalism and care
• Safeguarded and filed customer contracts and personal information; Securely disposed of dated sensitive customer information
• Scanned the reservation book daily to ensure each slot is booked efficiently and is free of errors to maximize business

Greater New York City Area

• Teach, coach and develop employees to deliver outstanding customer service
• Develop and execute a business plan to achieve department service and volume goals
• Coordinate sales promotions activities, floor sets and ensure accurate pricing of store merchandise
• Monitor and analyze the store’s sales performance on a daily basis utilizing all available sales reports
• Oversee floor moves, preparation of merchandise displays and presentations, exercising judgment and discretion in applying merchandising concepts and guidelines
• Communicate with regional business partners to resolve store issues, obtain guidance for store merchandising best practices including comparative shopping analysis, fast and slow selling classifications and styles.

• Assisted the department manager in achieving department volume and productivity goals by developing and executing a business plan
• Coached salespeople to meet or exceed their sales goals
• Ensured salespeople were delivering outstanding customer service by teaching, coaching and leading by example
• Partnered with the department manager to ensure the customer received the best quality, value and selection
• Worked with the department manager to ensure merchandising and presentation standards were met
• Assisted the department manager in ensuring accurate inventory management and achieved shrinkage goals

• Set and achieved personal sales goals while supporting the goals of the team
• Built lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events
• Performed daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
• Opened new Nordstrom Rewards TM accounts as a means of building customer relationships
• Consistently sought new fashion and product knowledge to act as an expert for the customer

• Assisted customers at checkout with sales, returns and other transactions
• Assisted coworkers with sales, returns and inventory control processes
• Maintained an awareness of key fashion trends and product knowledge in order to assist customers with purchase decisions as necessary
• Maintained the cleanliness of the sales floor and cash wrap area
• Answered telephones and directed customers to the appropriate contact
• Restocked the sales floor and completed other departmental duties, as necessary