Jessica P. Burritt Email & Phone Number

Maine, United States

Maine, United States

Raleigh-Durham-Chapel Hill Area

•Support team members during the transition to new sales roles•Facilitated and developed trainings to support team in their new roles•Implemented monthly cross sales discussions to review strategies and discover potential opportunities•Established Sales Engineer QA collaborative sessions•Initiated needed trainings: Salesforce, lead management, opportunity creation, product based, etc•Trained new hire through onboarding•Worked to bundle new product code/SKU for ease offering Professional Services on quote•Collaborate with Marketing to improve companywide campaigns•Helped scrub data for next FY•Modernize company product quotes to streamline presentation

Raleigh-Durham-Chapel Hill Area

•Piloted first position as new hybrid sales rep “Customer Account Representative” – engaging in both roles of Renewal Rep and Account Manager for a specific account base •With management collaboration, defined how to proceed in new role and define what this would look like for teamwide adoption•Navigated internal operations and processes, customer engagement, lead management, account management, sales training and fundamental customer engagement•Coordinated with long standing account managers to define account management aspects of the role•Drove over 4 million in new revenue under piloted role

United States

•Track customer activity, from prospect to deal closure via SalesForce•Partner with Inside Sales to ensure support to customer is maximized•Collaborate with Field Enablement to ensure customers be provided the most effective software experience•Collaborate with Business Operations to improve internal systems and processes•Maintain and improve upon business relationships by offering latest upgrade options, services and company insight•Facilitate and develop accurate quote to cash processes•Communicate sales activity and lead generation with management through regular account reviews

Andover, Massachusetts

• Produced 50-130 outbound calls per day sourcing new candidates for recruiting staff• Utilized Applicant Tracking System (ATS) to check, review, and updated candidate status’• Developed technical understanding in the disciplines of; Human Resources, IT/Software, Project Managers• Wrote and edited job marketing content to attract high-level Professionals & Engineers• Find, engage and activate passive candidates through use of Boolean search strings, LinkedIn and alternative search techniques & websites• Work cross-functionally with internal staff to communicate status of candidates and overall job activity

Portsmouth, Nh

• Managed timely completion of documentation per agency and state requirements• Collaborated with client centered treatment team of colleagues to provide optimal support to clients • Counseled clients (ages 0-18) and family members to utilize effective coping strategies and implement useful parenting skills by improving structure and behavioral supports within the home• Integrated clients into community based activities and peer interactions to improve interpersonal skills and decrease behaviors with use of behavioral interventions; positive reinforcements, planned ignoring, redirection, etc.• Linked clients and families to community resources as targeted case manager

Stratham, Nh

• Assisted client with daily living activities, personal care and counsel• Executed daily travel arrangements and community based participation• Founded client day programs: volunteer endeavors, community activities and creative arts• Empowered client with independence and personal goals

Dover, Nh

• Assisted individual with daily living activities, hygienic care and personal empowerment• Scheduled and executed travel arrangements, doctor appointments, occupational and community participation• Provided a comfortable home life with fundamental and necessary comforts• Created and implemented appropriate boundaries, daily living reminders and personal life goals

Hampton, Nh

• Administered client information confidentially • Scheduled and executed routine client consultations, cleaning appointments & marketing endeavors• Managed and maintained company funds, operating expenses and profits

Bachelor Of Science (Bs), Sociology

Bachelor Of Science (B.S.), Sociology

Semester at Sea Study Abroad Program Spring '07