Jessica Singh Email & Phone Number

Canada

Toronto, Ontario, Canada

• Managed the scheduling of interviews, ensuring a high-quality candidate experience.• Maintained exceptional organization while re-assessing priorities across multiple tasks.• Managed job requisition tickets within Greenhouse and Jira.

Kitchener, Ontario, Canada

•Granted system access through several applications (Sailpoint, Lotus Notes, ServiceNow) tointernal and external employees•Provided general administrative support to all Technology Solutions employees through effectivecommunication and collaboration with other team members and departments•Organized and maintained personnel records, entered new data, and updated previous employeedata in multiple databases such as Excel and Lotus Notes•Followed onboarding and offboarding… Show more •Granted system access through several applications (Sailpoint, Lotus Notes, ServiceNow) tointernal and external employees•Provided general administrative support to all Technology Solutions employees through effectivecommunication and collaboration with other team members and departments•Organized and maintained personnel records, entered new data, and updated previous employeedata in multiple databases such as Excel and Lotus Notes•Followed onboarding and offboarding procedures for internal employees (building access,software, hardware, system access)•Coordinated virtual/on-site events for Co-op students and managed all the event details such as catering, entertainment, invitee list and promotional material. Show less

◦Assisted clients on behalf of the Provincial Vaccine Booking Line (PVBL) and the Provincial Vaccine Information Line (PVIL) for the Government of Ontario◦Utilized salesforce software (covaxon) and VAB to schedule/update appointments and assist callers with vaccine-related inquiries ◦Managed a high-volume inbound call-center environment, ensuring attentive listening and clear communication to effectively assist Ontario residents with their vaccine-related queries.◦Stayed informed… Show more ◦Assisted clients on behalf of the Provincial Vaccine Booking Line (PVBL) and the Provincial Vaccine Information Line (PVIL) for the Government of Ontario◦Utilized salesforce software (covaxon) and VAB to schedule/update appointments and assist callers with vaccine-related inquiries ◦Managed a high-volume inbound call-center environment, ensuring attentive listening and clear communication to effectively assist Ontario residents with their vaccine-related queries.◦Stayed informed about the latest updates from the Ministry of Health (MOH) and Public Health Units (PHUs) regarding COVID-19 guidelines and changes Show less

Brampton, Ontario, Canada

•Proficiently built customer connections through welcoming greetings and maintained a positive attitude, actively listening to their needs and providing tailored product suggestions to enhance their shopping experience.•Prepared new merchandise for the sales floor by unloading, prepping, stocking merchandise and responding to team requests.•Executed assigned tasks, including stocking, organizing, and promptly fulfilling team requests, fostering a collaborative workplace atmosphere.