Jessie Case Email and Phone Number

- Design and produce all marketing materials including: print media, website blog posts, social media marketing, email campaigns etc.- Receive and deliver earnest money checks in excess of $5,000 and commission checks in excess of $14,000- Manage and balance company Earnest Money Trust Account- Use Quickbooks to run payroll, pay all bills, write commission checks, track deposits and expenses- Provide support to principal broker and all company agents- Manage client files and prepare - Manage deadlines by acquiring required paperwork on time and ensuring inspections and appraisals are complete- Communicate will all parties involved in a transaction as needed- Set showing appointments- Communicate with other agents for showing feedback- Deliver flyers, keys and key boxes to listings- Take listing photos when needed- Maintain office security and cleanliness- Provide assistance to walk-in clients- Answer phones and respond to emails

• Responsible for greeting and providing consistent superior service to over 100 customers per day• Address and resolve customer inquiries, issues and concerns with personal and business accounts• Process 100-150 debit/credit transactions daily and accountable for balancing a cash drawer• Verify identities using signatures, data systems and ID to maintain bank and client confidentiality• Regularly perform end-of-day funds reconciliation and bank closure including security checks• Comply with bank and federal procedures regarding confidentiality and security • Training courses taken: Ethics Workshop; Professional Presence; Advanced Teller Skills; Navigating Beyond Conflict; Financial Literacy; Communicating with Impact; Managing Time at Work; Accessing Client Information; Fraud Prevention

• Provided clients with the information and skills to successfully buy or sell a home• Completed real estate program at Ogden Applied Technology College• Trained in Coldwell Banker's “Journey to Mastery” program• Successfully advised clients by demonstrating a thorough knowledge of the market place• Routinely delivered client earnest money and real estate contracts • Maintained confidentiality between buyers, sellers and third parties• Completed and explained real estate contracts to property buyers and sellers• Negotiated with title companies, realtors, home inspectors and lenders involved in transactions• Arranged and oversaw the completion of time-critical client meetings, home inspections, appraisals and home showings.