Jess L. Email & Phone Number

Portland, Oregon Metropolitan Area

• Managed creation of 380 private event and 190 wedding reservation permits in the last calendar year
• Supported over 1200+ calls, with over half being for registration/miscellaneous queries and the rest covering wedding and private event reservations annually
• Collected third party documents including insurances, site maps and clients’ confidential info for approximately ~300 threads
• Received deposits from and checked out key rentals for 150+ clients’ utility usage/gate access and assisted walk-in coverage
• Assisted Bureau of Transportation with invoicing and processing payments for 300+ carpool & ADA monthly parking permits

San Francisco Bay Area

• Booked and processed travel itineraries including: flights, transportation, hotel stay, convention registration, and overall agenda for executive team (CEO & CTO)
• Researched and compared varying flight/hotel reservations for the best deals considering traveler accommodations
• Provided expansive recommendation lists of: activities, site seeing, restaurants, and local events
• Familiarized with policies from: >Airlines - SouthWest, Delta, Alaska, United, and American Airlines>Hotels - Hyatt, Marriott, Hilton, and Best Western>Car Rentals - Hertz, Budget, Thrifty, and Payless

Portland, Oregon Metropolitan Area

• Coordinated meeting schedules to plan out logistics, agendas, and resources needed with a small team to host a legal series “Laced with Game” that would lead up to "SneakerWeek"
• Was point of contact and communicated project statuses while assisting with marketing materials for creating online event registration
• Assisted with event set up and break down for multiple event market pop ups for a clientele candle shop
• Often oversaw the clientele’s candle shop and made hundreds of dollars in sales per event pop up
• Named new product line “Golden Ouer”

Portland, Oregon Metropolitan Area

• Assisted Equity Team to create an Equity Lens Toolkit outline for every JOHS staff to apply when creating proposals/trainings
• Presented survey results to stakeholders/JOHS staffs, approved, and planned out logistics of venue, transportation, and refreshments for the creation of the Community Advisory Forum
• Assisted A Home For Everyone committee by sourcing out 200+ nonprofits that offers unhoused services through trainings and financial aid

Portland, Oregon Metropolitan Area

• Designed an incentive proposal based on in-person surveys and secured $500 in VISA cards for individuals experiencing homelessness
• Supported community engagement efforts through holding interviews with nonprofit partners and stakeholder meetings for the AHFE strategic planning process
• Built a governance structure/racial equity framework for Multnomah County’s initiative to end homelessness
• Conducted minute-taking, communication follow-ups, and created action item tracking for all meetings
• Created and collected 100+ surveys to include community member ideas and voices towards the creation of the CAF

Portland, Oregon Metropolitan Area

• Created and hosted 3-4 virtual events monthly with an average of 20+ attendees while working with the programming manager for budget approval
• Supervised 2 event assistants for social media countdown posts, flyers, and monthly newsletter updates
• Designed a proposal to provide and transport all food items and activity supplies to online event attendees

Portland, Oregon Metropolitan Area

• Allocated $800,000+ for student organizations that consisted of invoicing, web orders, gift cards, domestic/international contracts, promotional/marketing items, fundraising/donations and public event costs
• Served as Head Chair in their absence and led weekly meetings with 4 other OBC committee members to approve budgets

Portland, Oregon Metropolitan Area

• Assisted 5,000+ students with yearly enrollment issues through in-person meetings, phone calls, and online chats
• Provided information and customer service to prospective and enrolled students through navigating various policies, computer programs and paperwork based on individual circumstances and qualifications
• Served as a tour guide for student ambassadors as needed

Portland, Oregon Metropolitan Area

• Created 1500+ posts on Facebook and 100+ on Instagram with weekly videos and pictures from events held in the center
• In charge of creating and sending out monthly newsletters to 250+ subscribers including: students, community members and faculty staffs
• Point of contact for media FAQ’s and collaborated with other departments to market out programming biweekly

Portland, Oregon Metropolitan Area

• Provided budget development guidance to 150+ student organizations
• Created the OBC’s bi-monthly newsletter and sent emails to all student organizations about updates on budgets, marketing, travel expenses, and resources

Bachelor'S Degree, Social Sciences/Liberal Studies

Minor in Sociology/Community Development

High School