Jessica Morris Email & Phone Number

Establishes and maintains liaison with the clients, additional consultants, and other support staff• Develops communications, presentations and materials for senior leadership• Provides performance reports and other relevant analytics on the program to stakeholders• Creates standard operating procedures for programs• Analyzes processes & procedures for continuous improvement and successfullyimplements workable solutions where needed • Analyzes and evaluates new or revised policy or procedures• Acts with a sense of urgency & utilizes time management to ensure weekly, monthly, andannual quotas and timelines are met • Prepares and presents systems redesign for approval to cross-functional teams andoutside stakeholders, persuasively obtaining buy-in• Performs quality control checks and audits • Manages complex projects or tasks from start to completion and tracks progress• Operates with autonomy and discretion• Uses creativity and good judgment• Relies heavily on influence – not authority – to drive teams and resources toward project goals• Manages staffing, hiring, and other support functions• Liaisons with recruiting agencies and human resources representatives to facilitate quality candidate pools • Creates job descriptions for newly created or redesigned positions• Conducts resume and application reviews• Interviews & hires candidates • Onboards new staff, setting them up with training and guiding them through the security clearance process • Assists with formulating budgeting, executing, & tracking expenses

Falls Church, Virginia, United States

• Establishes and maintains liaison with the clients, additional consultants, and other support staff• Develops communications, presentations and materials for senior leadership• Provides performance reports and other relevant analytics on the program to stakeholders• Creates standard operating procedures for programs• Analyzes processes & procedures for continuous improvement and successfullyimplements workable solutions where needed • Analyzes and evaluates new or revised policy or procedures• Acts with a sense of urgency & utilizes time management to ensure weekly, monthly, andannual quotas and timelines are met • Prepares and presents systems redesign for approval to cross-functional teams andoutside stakeholders, persuasively obtaining buy-in• Performs quality control checks and audits • Manages complex projects or tasks from start to completion and tracks progress• Operates with autonomy and discretion• Uses creativity and good judgment• Relies heavily on influence – not authority – to drive teams and resources toward project goals• Manages staffing, hiring, and other support functions• Liaisons with recruiting agencies and human resources representatives to facilitate quality candidate pools • Creates job descriptions for newly created or redesigned positions• Conducts resume and application reviews• Interviews & hires candidates • Onboards new staff, setting them up with training and guiding them through the security clearance process • Assists with formulating budgeting, executing, & tracking expenses

Falls Church, Va

Medical • Interprets federal regulations and determines eligibility for Federal programs• Utilizes critical thinking to review medical applications to assess if medical qualificationstandards are met• Utilizes understanding of medical terminology, best practices, and quality expertise whenevaluating medical information• Communicates directly with applicant's and associated stakeholders regarding applicationsAnalyst/Project Management/Leadership• Creates standard operating procedures for programs• Analyzes processes & procedures for continuous improvement and successfullyimplements workable solutions where needed • Acts with a sense of urgency & utilizes time management to ensure weekly, monthly, andannual quotas and timelines are met for personal goals as well as team goals andoverall contract requirements• Prepares and presents systems redesign for approval to cross-functional teams andoutside stakeholders, persuasively obtaining buy-in• Performs quality control checks and audits throughout the program • Performs quality control for other staff members' work Human Resources• Provides onboarding for new staff• Performs new hire interviews• Provides performance evaluationsTraining/Coaching• Creates training initiatives to ensure standardization in knowledge, processes,productivity, and accountability• Creates/utilizes training tools to effectively communicate with all types of learning styles• Provides periodic training updates to current staff, ensuring employees have the mostrecent information to do their jobs effectively• Conducts agency specific competency and capacity assessments to develop individualand group strategies to further the goals of the project/program• Coaches staff to set performance goals, professional goals, and encourage personalgrowth

Falls Church City, Virginia, United States

Medical • Interprets federal regulations and determines eligibility for Federal programs• Utilizes critical thinking to review medical applications to assess if medical qualificationstandards are met• Utilizes understanding of medical terminology, best practices, and quality expertise whenevaluating medical information• Communicates directly with applicant's and associated stakeholders regarding applicationsAnalyst/Project Management/Leadership• Creates standard operating procedures for programs• Analyzes processes & procedures for continuous improvement and successfullyimplements workable solutions where needed • Acts with a sense of urgency & utilizes time management to ensure weekly, monthly, andannual quotas and timelines are met for personal goals as well as team goals andoverall contract requirements• Prepares and presents systems redesign for approval to cross-functional teams andoutside stakeholders, persuasively obtaining buy-in• Performs quality control checks and audits throughout the program • Performs quality control for other staff members' work Training/Coaching• Creates training initiatives to ensure standardization in knowledge, processes,productivity, and accountability• Creates/utilizes training tools to effectively communicate with all types of learning styles• Provides periodic training updates to current staff, ensuring employees have the mostrecent information to do their jobs effectively• Conducts agency specific competency and capacity assessments to develop individualand group strategies to further the goals of the project/program• Coaches staff to set performance goals, professional goals, and encourage personalgrowth

Fairfax,Va

• Worked independently to develop research methodology, perform research, analyze results, prepare and present findings/conclusions • Methodologies performed: organizational research, literature review, observation, key stakeholder interviews, creation of satisfaction survey tools for multiple parties, statistical analysis, time-study analysis, and cost analysis• Prepared final report including power point presentation with graphics and recommendations for the organization• Presented findings and recommendations to George Mason University and to the OrthoVirginia board• Recommendations were accepted by the board and implemented in their practice

Tysons, Virginia, United States

Medical • Interprets federal regulations and determines eligibility for Federal programs• Utilizes critical thinking to review medical applications to assess if medical qualificationstandards are met• Utilizes understanding of medical terminology, best practices, and quality expertise whenevaluating medical information• Communicates directly with applicant's and associated stakeholders regarding applicationsAnalyst/Project Management/Leadership• Creates standard operating procedures for programs• Analyzes processes & procedures for continuous improvement and successfullyimplements workable solutions where needed • Acts with a sense of urgency & utilizes time management to ensure weekly, monthly, andannual quotas and timelines are met for personal goals as well as team goals andoverall contract requirements• Prepares and presents systems redesign for approval to cross-functional teams andoutside stakeholders, persuasively obtaining buy-in• Performs quality control checks and audits throughout the program • Performs quality control for other staff members' work Training/Coaching• Creates training initiatives to ensure standardization in knowledge, processes,productivity, and accountability• Creates/utilizes training tools to effectively communicate with all types of learning styles• Provides periodic training updates to current staff, ensuring employees have the mostrecent information to do their jobs effectively• Conducts agency specific competency and capacity assessments to develop individualand group strategies to further the goals of the project/program• Coaches staff to set performance goals, professional goals, and encourage personalgrowth

Merrifield, Va

Scheduling/Electrophysiology Management• Ensured patients were scheduled in a timely and accurate manor• Held responsibility for appropriately filling books for 17 physicians (General Cardiologyand Electrophysiology) & 9 Diagnostic Testing books• Held sole responsibility for managing Electrophysiologists' books over entire practice (8offices)• Entrusted with overbooking, schedule open & close, and hospitalscheduling/coordination responsibilities as a lead specialistProject Management/Training• Used electronic medical records to monitor physicians' outstanding orders for patients• Manage all physician orders ensuring all are completed in a timely manner• Delegated tasks to admin team to ensure a team effort to reach order fulfillment• Educated patients and answered their questions regarding appointments and testing• Audited patients' charts as necessary• Provided training to new staff members• Successfully completed tasks in a timely and accurate manner by multi-tasking in a highdemand, fast-paced environment, with competing priorities• Other tasks:Electronic Medical Records ManagementBilling/Precertification/Insurance Management

Master Of Health Administration, Executive Management & Health Systems Management

Activities and Societies: Upsilon Phi Delta Honor Society; American College of Healthcare Executives Summa Cum Laude

Bachelor'S Degree, Fashion Merchandising & Business Administration