Worked with a group of twenty four adults with developmental disabilities; redirecting negative behaviors, supervising work program at Chili's and logging progress on each ISP (Individualized Service Plan).Assigned 4 clients to track long term progess; attended weekly meetings with other behavior job coaches to discuss issues, questions or concerns regarding the clients.Helped perform basic needs like walking, eating lunch, going to the bathroom and purchasing… Show more Worked with a group of twenty four adults with developmental disabilities; redirecting negative behaviors, supervising work program at Chili's and logging progress on each ISP (Individualized Service Plan).Assigned 4 clients to track long term progess; attended weekly meetings with other behavior job coaches to discuss issues, questions or concerns regarding the clients.Helped perform basic needs like walking, eating lunch, going to the bathroom and purchasing food.Mentored and taught clients how to search for employment online.Served as role model for positive behavior and helped clients socialize.Acted as mandatory abuse reporter. Show less

Taught a 5 week introductory computer course for Spanish speaking adults.Included Google Drive, Gmail, Google Chrome, resumes, and Microsoft Office Suite.Presented mostly in Spanish with English vocabulary as needed.Assisted participants in connecting to outside resources for low-priced internet and computers.

Facilitated the move out process for insured homeowners by working with insurance adjusters, claim reps, policyholders, landlords, and vendors. Performed administrative and claim support for multiple claim reps on Salesforce and Outlook.Fielded telephone calls, sent notice to vacates, scheduled furniture pick-up's, processed damages, followed up on security deposit returns, and provided general customer service.

Executed online marketing initiative on Twitter and Facebook that attracted 500+ followers on social media and obtained 8 new long-term piano students. Maintained daily presence on social media and updated content on Yelp, Thumbtack, and Blogger.Assisted in filing and processing LegalZoom documents. Set up a scheduling system to keep track of students and lesson times on Excel.Greeted new clients interested in signing up for piano or voice lessons. Kept track of… Show more Executed online marketing initiative on Twitter and Facebook that attracted 500+ followers on social media and obtained 8 new long-term piano students. Maintained daily presence on social media and updated content on Yelp, Thumbtack, and Blogger.Assisted in filing and processing LegalZoom documents. Set up a scheduling system to keep track of students and lesson times on Excel.Greeted new clients interested in signing up for piano or voice lessons. Kept track of expenses for the business on QuickBooks. Utilized HTML to edit company website and created company logo with Adobe Illustrator. Show less

Assisted the CTP and General Manager in processing clients into the 2014 Turbo Tax Software.Opened the business every day and made it presentable to clients.Performed receptionist duties including answering and directing telephone calls, greeting walk-in clients and scheduling appointments in Google Calendar. Performed heavy filing, made copies of personal documents and replenished office supplies.

Successfully carried out a long-term marketing initiative to increase users, gain followers and recruit campus ambassadors.RecruitmentRecruited campus representatives across college campuses in every state to build up a fall marketing initiative.Successfully facilitated collaboration between Ark.com and Internmatch which lead to a significant increase in enrollment.MarketingUpdated the Ark blog 2-3 times a week with interesting behind the scenes content and… Show more Successfully carried out a long-term marketing initiative to increase users, gain followers and recruit campus ambassadors.RecruitmentRecruited campus representatives across college campuses in every state to build up a fall marketing initiative.Successfully facilitated collaboration between Ark.com and Internmatch which lead to a significant increase in enrollment.MarketingUpdated the Ark blog 2-3 times a week with interesting behind the scenes content and technology news.Managed Facebook photo contest and sent out company swag to contest winners.Created database of potential business partners and newspaper editors to write articles about our company.Contacted college newspapers to feature articles on our company. Show less

Oversaw the implementation of a long-term marketing plan and reached out to professors, bloggers and librarians to connect Surfmark with higher education.Community ManagementEngaged a growing online community of Surfmark users on Twitter along with consistent interaction with users on the Surfmark websiteAnalyzed user feedback and identified user pain points to develop creative solutions for our websiteContent CreationUpdated a blog that helps new users identify ways… Show more Oversaw the implementation of a long-term marketing plan and reached out to professors, bloggers and librarians to connect Surfmark with higher education.Community ManagementEngaged a growing online community of Surfmark users on Twitter along with consistent interaction with users on the Surfmark websiteAnalyzed user feedback and identified user pain points to develop creative solutions for our websiteContent CreationUpdated a blog that helps new users identify ways Surfmark can be utilized and provides tutorials for first-time usersSocial OutreachDeveloped a campus-centered marketing campaign to attract a growing number of Surfmark usersInfluenced a campus blogger to write an entry featuring Surfmark in an Educational Technology BlogInfluenced an English professor to implement Surfmark as teaching tool with his studentsCompetitive IntelligenceResearched, analyzed, and monitored user activity using Google Analytics to determine which sites drove traffic to the website and the demographics of the users Show less

Completed one year of community service with a national non-profit committed to improving literacy and educational outcomes. Office WorkManaged data entry of books and supplies in spreadsheet formatMaintained communication with learners and their familiesAnswered and received phone callsDaily errands to post office, maintained and organized paper and electronic documentsFundraisingHelped organize yearly fundraising event for Project READCreated poster to… Show more Completed one year of community service with a national non-profit committed to improving literacy and educational outcomes. Office WorkManaged data entry of books and supplies in spreadsheet formatMaintained communication with learners and their familiesAnswered and received phone callsDaily errands to post office, maintained and organized paper and electronic documentsFundraisingHelped organize yearly fundraising event for Project READCreated poster to advertise Annual Trivia Bee EventSent out letters to donors and partnersTutoringDeveloped individualized teaching lessons for children and teenagersImproved the SRI scores of children by 100+ pointsServed as drop-in tutor for homework help grade levels K-12Instructed new users in utilizing learning software Show less