Jessica H. Email & Phone Number

Elmira, New York, United States

Verify insurance eligibility & Mental Health benefits for patient. Review insurance benefits and set up payment plan for expected patient responsibility. Collect copays & deductibles, process credit/debit card payments. Initiate patient billing chart, process daily billing for provider visits. Submit claims to insurance companies, work through claim denial to ensure maximum reimbursement for service. Post insurance & patient payments to accounts. Generate & mail invoices to patients monthly. Correct billing errors & issues. Update information from patient chart to electronic data files. Filing, data entry, use of office equipment. Provide monthly reporting for billing census, A/R aging & verification of monthly bank account deposits. Proficient in Microsoft Word, Excel & Outlook. Knowledge & adherence to HIPAA guidelines for patient privacy

Elmira, New York, United States

Self-employed, direct sales and marketing of Pink Zebra brand home fragrance & home décor products. I schedule and facilitate parties in person or virtually for various events i.e.: baby & bridal showers; fundraisers; birthday parties; employee or customer appreciation events; friends & family in-home parties. I demonstrate use of products & provide product information; interact with customers answering questions, taking orders, placing orders, processing payment; inventory control; marketing.

Elmira, New York, United States

Assisting physically disabled consumer with basic home care needs while such as cleaning, grocery shopping, commute to doctor appointments, meal preparation. I provide positive & personal social interaction directly with the consumer by periodically escorting to social activities or events, playing card games or dining with consumer. The social interaction is essential in helping consumer maintain positive mentality & quality of life.

Elmira, New York, United States

Residential living facility for patients in mental health treatment program. Duties include maintain clean, physically & mentally safe environment for staff and residents. Record keeping & reporting of patient activity. Manage, coordinate & communicate room assignments, admissions, discharges, create & maintain policy & procedure manual and ensure staff adherence, create and communicate updates as needed. Manage monthly supply inventory for needs of staff & residents, coordinate maintenance as needed.

Ithaca, New York, United States

Answer/screen phone calls for clinicians and RNs, relay requests for pharmacy refills, specialist referrals & general health questions. Schedule patient appointments, prepare medical charts for visit, prepare and mail lab letters, fax/email/copy correspondence for clinicians as requested. Process medical release of information according to HIPPA regulations. Assigned to Cornell Healthy Eating Program (CHEP) team directly assisting team of 3 Psychologists, 5 Therapists, 3 Nutritionists, and 3 Medical Clinicians who work as integrative team to monitor health of eating disorder patients. My duties included: scheduling patient individual appointments with each CHEP team member; obtain medical release and records prior to patient visit; administer, score, translate and disperse EDI-3 reports; schedule oversight and planning meetings notifying all CHEP team members & reserving meeting space; attend and transcribe meeting minutes from weekly rounds; follow up with patients who missed appointments; communicate effectively and professionally with patients and medical staff; attend conferences for continuing education.

Elmira, New York, United States

Review medical charts of discharged ER patients, entering ICD & REV codes for billable services. Ensure patient charts completed according to NYS DOH Guidelines. Upon receipt of HIPPA release form, provide medical records to appropriate medical staff for follow up patient visit within timely manner. Secretarial duties for Medical Director and Director of the Emergency Department.

Elmira, New York, United States

Temporary position hired for approximately 6 weeks coverage. Duties included: answer & screen calls for case managers and social workers; maintain patient placement records; correspond with Continued Care Facilities; generate & update weekly reports for patient placement status; generate & send bereavement letters; data entry; manage case manager meeting schedules; reserve meeting spaces & organize catering services; attend meetings & transcribe meeting minutes

Elmira, New York, United States

Acting as liaison between Sales Rep, Supply Vendors & Direct Mail Customers. Duties include: professional and effective communicate in person, over phone or via email with sales reps, customers, production staff & supply vendors; oversee production timeline to ensure orders will meet customer delivery timeline; receive order information from Sales Rep or customer directly; submit order to estimate department for production quote; accurately enter order specifications into data system for various areas of production including Flexographic Label Print, Digital Print, Direct Mail or Data Processing; coordinate outsourcing of production materials; ensure production completed according to customer specifications & deadline; daily tracking and updating status of multiple open orders; create, manage and problem solve customer accounts; final review & approval for each order invoiced; created Customer Service Representative Training Manual for company; trained new CSR staff hired; assist in creating company wide Policy and Procesure manuals for various departments.

San Diego, California, United States

Provided customer service to 1,000+ ship personnel. Office duties include: type memos, messages and other correspondence in accordance to NAVY standards and procedures; managed and maintained personnel service record documentation ie: start/stop pay allotments, marriage/divorce, life insurance beneficiary, next of kin/emergency contact, pay rate increase, awards and service commendation letters. Additionally, I was responsible for personnel command transfers both domestic and international. Duties include: inform service member and family of all medical, legal and personal requirements to complete prior to duty station transfer; ensure all requirements completed by service member and family prior to dead lines; adhere to Privacy Act Laws; securely handle personal confidential information

Certification, Medical Office Assistant/Specialist

keyboarding, medical transcription, business English, medical terminology, anatomy & physiology, medical billing/coding, medical office.

Certification, Personnelman

filing and records control, office procedures, word processing, intermediate Microsoft excel, personnel supervision, customer service

Liberal Arts And Sciences/Liberal Studies

General Biology, Biology Elective & Phys Ed.

Biology/Biological Sciences, General

General Zoology, English, Algebra, Fitness Concepts

High School Diploma, Nys Regents

English (3yrs), American Literature & Composition, Global Studies, Earth Science, German (4yrs), Chorus (3yrs), Phys Ed, Textiles &.