Responsibilities include configuration and optimization of back-end application architecture and front-end user interface of agency applications, maintaining user access and processes, updating user profiles, and revising clinical forms and workflows within the EHR applications, supporting staff when issues arise within the supported applications via FreshService ticketing system, email, and telephone help lines during basic hours of operation and potential for limited after hours, coordinating… Show more Responsibilities include configuration and optimization of back-end application architecture and front-end user interface of agency applications, maintaining user access and processes, updating user profiles, and revising clinical forms and workflows within the EHR applications, supporting staff when issues arise within the supported applications via FreshService ticketing system, email, and telephone help lines during basic hours of operation and potential for limited after hours, coordinating with clinical leadership and subject matter experts on updates and optimizations of the EHR and supporting applications for access and workflows, utilizing NextGen applications as well as business intelligence tools to create reports and dashboards that enhances the business intelligence of the agency. Show less

Assisted HR team in the recruitment and selection process, including posting job openings, reviewing resumes, scheduling interviews, and conducting interviews. Maintained accurate employee records by updating information in HRIS system and ensuring compliance with data privacy regulations. Coordinated new hire onboarding process, including conducting orientation sessions and preparing necessary paperworkResponded to employee inquiries regarding company policies, benefits, and procedures in… Show more Assisted HR team in the recruitment and selection process, including posting job openings, reviewing resumes, scheduling interviews, and conducting interviews. Maintained accurate employee records by updating information in HRIS system and ensuring compliance with data privacy regulations. Coordinated new hire onboarding process, including conducting orientation sessions and preparing necessary paperworkResponded to employee inquiries regarding company policies, benefits, and procedures in a timely and professional manner. Assisted with payroll administration by verifying timesheets, calculating overtime hours, and resolving any discrepancies. Supported HR manager in organizing training programs for employees to enhance their skills and knowledge. Managed employee offboarding process by conducting exit interviews, collecting company property, and processing termination paperwork. Collaborated with hiring managers to create detailed job descriptions that accurately reflected position requirements. Scheduled meetings between HR staff members and employees to address concerns or provide guidance on HR-related matters. Participated actively in brainstorming sessions aimed at improving HR processes and procedures. Conducted background checks on potential candidates to ensure compliance with company policies and legal requirements. Collaborated with external vendors such as recruitment agencies or training providers to meet HR needs. Show less

Responsibilities included coordination and supervision of 12 clinical team members engaged in clinical care for patients under the supervision of a Dentist for the diagnosis, treatment and prevention of disease. Additional responsibilities included, but are not limited to: organization and assignment of duties and tasks to clinical team members, monitoring daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely, evaluating the performance of… Show more Responsibilities included coordination and supervision of 12 clinical team members engaged in clinical care for patients under the supervision of a Dentist for the diagnosis, treatment and prevention of disease. Additional responsibilities included, but are not limited to: organization and assignment of duties and tasks to clinical team members, monitoring daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely, evaluating the performance of 12 clinical team members and conducting continual verbal and written performance evaluations, assisting with interviews for overall operations of the clinic, conducting orientation and training on clinical policies and procedures, identifying and recommending solutions to clinical team member and office issues or problems, ensuring high quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate, maintaining adequate clinical supplies, ensuring supply purchases were cost efficient, reviewing and approving supply receipts in conjunction with finance team members, ensuring clinical equipment remains up to date and appropriate in operating condition. As a clinical team lead, I was also responsible for ensuring the clinical policies and procedures comply with current state and federal regulations and OSHA requirements and regulations, identifying and recommending policies and procedures as needed to ensure quality, compliance, accuracy and cost efficiency. Show less

Responsibilities included validating the integrity of medical record data by ensuring that documents were clear, legible and labeled with appropriate patient identifiers, performing technical troubleshooting with scanning equipment and communicate issues to the IS CONNECT system, determining document types within the document imaging system to ensure the accuracy of the medical record, identifying and recommending opportunities for workflow improvement, procedures, and policies for prepping… Show more Responsibilities included validating the integrity of medical record data by ensuring that documents were clear, legible and labeled with appropriate patient identifiers, performing technical troubleshooting with scanning equipment and communicate issues to the IS CONNECT system, determining document types within the document imaging system to ensure the accuracy of the medical record, identifying and recommending opportunities for workflow improvement, procedures, and policies for prepping, scanning, indexing, and analysis techniques. Additional responsibilities include analyzing the EMR (EPIC) in accordance with regulatory requirements, assign deficiencies within the EMR for signatures and missing documentation to ensure timely, accurate completion and integrity of the medical record, fulfilling Release of Information requests, technical expertise of the electronic health record, document imaging application, and scanning equipment, evaluating and assessing declined deficiencies and appropriately re-assigning to the provider based on a review of the medical record. My role included identifying and escalating documentation completion concerns to HIM leadership and monitoring assigned work queues and other system functions as needed, performing quality review of the medical record upon deficiency completion to ensure data elements and documentation requirements were satisfied, performing technical troubleshooting and reports system and/or equipment issues through the helpdesk system and providing ongoing feedback to clinicians regarding missing documentation and trends related to timely, accurate deficiency completion and knowledge of the importance of clinician licensure scope of practice and health documentation requirements as they apply to medical record analysis. Show less

Responsibilities included training, leading and supporting one NCO while managing 2.5 million dollar ADOS budget and advising the command on the utilization of budget. Other responsibilities included managing, processing, reviewing, and coordinating administrative tasks pertaining to personnel accountability, training, financial matters, strength management, evaluations, awards, promotions, and reductions. Responsible for processing the needed updates to Soldiers electronic files; supervision… Show more Responsibilities included training, leading and supporting one NCO while managing 2.5 million dollar ADOS budget and advising the command on the utilization of budget. Other responsibilities included managing, processing, reviewing, and coordinating administrative tasks pertaining to personnel accountability, training, financial matters, strength management, evaluations, awards, promotions, and reductions. Responsible for processing the needed updates to Soldiers electronic files; supervision, mentorship, and accountability for the health, welfare, morale, training, and actions of 95 Soldiers and 300 DAC civilians. Show less

Served as the principal non commissioned officer who supervised and performed related duties as the senior advisor to commanders, directors, department chiefs and staff agencies on all matters pertaining to enlisted personnel. Performed in multifunctional medical and dental treatment facilities or medical units. Communicated with division and higher levels of command. Planned, coordinated and supervised activities pertaining to unit organization, training, and tactical and technical operations.

Responsibilities included performing duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions, assisted the pharmacists in scheduling and maintaining work flow, corrected and resubmitted manual claims for third… Show more Responsibilities included performing duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions, assisted the pharmacists in scheduling and maintaining work flow, corrected and resubmitted manual claims for third party program prescription services in a timely and efficient manner, and performed other clerical duties, as assigned by the Pharmacy Manager, led Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Responsible for maintaining knowledge of Walgreen’s asset protection techniques, and files claims for warehouse overages, shortages, order errors or damaged goods involving prescription medication. Provided assistance and supported the Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data. Coached pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy while maintaining PTCB certification through the designated PTCB training program, attending training and acquiring continuing education credits and maintaining knowledge and skill in healthcare and pharmacy. Show less

Responsibilities included supporting the store's customer service, sales and profit objectives by assessing customer needs, providing customers with appropriate information about products and services and assisting customers in selecting the best solution. Additional responsibilities included assistance with maintaining store merchandise, planograms, signing and displays as outlined in the company's policies and guidelines and ensuring that each customer had a positive store experience by… Show more Responsibilities included supporting the store's customer service, sales and profit objectives by assessing customer needs, providing customers with appropriate information about products and services and assisting customers in selecting the best solution. Additional responsibilities included assistance with maintaining store merchandise, planograms, signing and displays as outlined in the company's policies and guidelines and ensuring that each customer had a positive store experience by providing a customer friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels. Show less