Jess Mcpherson Email & Phone Number

Provide training and assessment of Pool Lifeguard skill set up to groups of 20 candidates

City Of Casey

Secondment role

Hawthorn Aquatic And Leisure Centre

- Managing a team of staff members by maintaining open communication whilst adopting an approachable attitude - Utilising a high degree of time management and prioritisation to sufficiently complete shift tasks and delegating when necessary - Showing initiative by solving complex issues and being accountable for making decisions with delegated authority of.

Hawthorn Aquatic And Leisure Centre

- Delivering exceptional customer service at the forefront of the facility to provide a safe and welcoming environment for members and guests- Communicate effectively with customers both in person and over the phone- Identifying customers’ needs and using initiative to solve issues- Continuously develop knowledge of each area within the centre and current.

Hawthorn Aquatic And Leisure Centre

- Awarded Lifeguard of the Year 2015 and 2016 for outstanding commitment to the Lifeguard team and exemplifying YMCA’s values - Took initiative to expand involvement and knowledge of aquatics by voluntarily attending Safe Pool Operations and Water Chemistry training held for middle managers of HALC in October 2016

Melbourne, Victoria, Australia

Hawthorn Aquatic And Leisure Centre

- Demonstrating effective time management and organisation skills by completing administrative tasks including processing pays, rosters and maintaining open communication via weekly update- Liaising with external stakeholders such as Boroondara City Council and Life Saving Victoria to employ strategies to continuously uphold HALC’s presence through Mystery.

Hawthorn

- Taping, massage and providing first aid for football players - Educating players on appropriate medical management within scope of practice

Hawthorn Aquatic & Leisure Centre

Melbourne, Australia

Melbourne, Australia

- Represented Deakin University at careers expos, Open Day and other tertiary institutes by engaging with prospective students and their parents - Provided extensive campus tours for prospective students

Melbourne, Australia

- Enhanced customer service skills by greeting students at Student Central - Used initiative to solve complex queries or referral to appropriate personnel- Awarded Deakin University Students Helping Students Award 2016: Academic (Senior) category for outstanding contribution to Peer Support Initiatives - Delivered a speech to academics and leaders at the.

Deakin University

- Built rapport with students from a range of tertiary levels, ages and faculties to help develop their academic writing and study skills - Regularly engaged with colleagues to collaborate ideas on ways to guide students

- Prepared and facilitated a class of students with previous university subjects - Developed teamwork skills by liaising with PASS supervisors and other PASS leaders to provide feedback and professionally develop my role - Observed other leaders’ sessions to provide feedback on their performance - Sought further involvement in PASS by Liaising with.

I completed eighty hours of voluntary work experience as a research assistant, developing necessary analytical skills. Tasks included histology preparations and surgery observations.

Doctor Of Physiotherapy

Bachelor'S Degree, Biomedical Sciences, General, 86.5