SideUp offers customizable employee benefit packages that cover essentials such as healthcare and living expenses. By addressing employees' fundamental needs, the company promotes economic equality and fosters a supportive work environment that enhances retention and productivity.Key accomplishments:– Implement and manage agile processes using Scrum and Kanban to optimize workflow and improve team efficiency;– Break down epics into user stories and smaller tasks, prioritizing the backlog based on business value and customer impact;– Develop and maintain the product roadmap, ensuring that the company's strategic goals align with product development;– Regularly communicate with stakeholders to align expectations, present project progress, and adjust the scope when necessary;– Proactively manage crises, resolving conflicts, and removing blockers to ensure the team can continue working without interruptions;– Collaborate with the development team to ensure that solutions meet business requirements.Tools used: Microsoft Teams, Microsoft 365, Asana, Figma, ChatGPT.

Hostinger is a web hosting provider founded in 2004 in Lithuania, aiming to make online success accessible. It offers fast hosting technology, an AI-powered website builder, and an easy-to-use panel, serving over 3 million customers in 150 countries.Key accomplishments:– Provide technical support via chat and email, resolving customer website issues and responding to inquiries about product usage and integrations;– Fix email and website DNS to ensure proper functionality and web development;– Use Jira to escalate projects to other teams and refer bugs for timely resolution;– Analyze and resolve tickets using Intercom, efficiently managing requests and ensuring customer satisfaction.Tools used: Slack, Google Docs, Intercom, Jira, WordPress, Stonly, DNS Checker, Radix, Tableau Cloud.

Infleux is a leading influencer marketing platform that connects brands with digital influencers through engaging campaigns.Key accomplishments:– Produce persuasive copy for performance marketing campaigns, including email content, websites, catalogs, ads, and sales letters, with a focus on performance marketing;– Develop content to drive customer engagement and conversion, utilizing strategies focused on measurable results;– Collaborate with teams to ensure message and brand consistency across all channels;– Use performance data and analytics to refine and optimize copy, aiming for better results and increased ROI.Tools used: Slack, Asana, Mailchimp, Google Docs, Google Analytics, and Canva.

Tagawa is a leading reference in the real estate and educational sectors. With over 20 years of experience, the company serves various markets by creating communication solutions tailored to each client's DNA, focusing on planning and innovation. Key accomplishments:– Assist in creating and refining content strategies for social media, ensuring brand consistency and engagement with the target audience;– Publish and monitor social media posts, analyzing performance to optimize visibility and campaign impact;– Prepare detailed briefs for the creative and writing teams, ensuring that each project’s guidelines and objectives are clearly defined;– Identify and leverage opportunities on social media to increase brand presence and engage new followers;– Actively participate in calendar and agenda alignment meetings, providing content production support and helping coordinate marketing actions;– Manage online community interaction through platforms like Meta Business and Buzzmonitor, fostering positive relationships and responding to questions and feedback;– Track monthly KPIs, assisting in data capture and analysis to generate valuable insights and improve the performance of each social media platform.Tools: Google Docs, Google Analytics, Buzzmonitor, Canva, Meta Business Suite, InShot.

O Megascópio is a platform dedicated to the universe of The Witcher and various pop culture themes. It offers engaging content and discussions on the rich lore of The Witcher, including books, games, and the Netflix series. The site connects fans and explores the latest trends in fantasy and beyond.Key accomplishments:– Focus on movies, series, games, books, and comics, using research sources like IMDb and Rotten Tomatoes to obtain updated information;– Produce articles, features, and reviews, utilizing writing and editing tools like Google Docs;– Apply SEO techniques to improve content positioning in search engines, using SEO tools;– Analyze and critique cultural productions, using streaming platforms for access to content;– Address trends, releases, curiosities, and analyses, utilizing trend monitoring tools like Google Trends and social media to identify relevant topics.Tools: Google Docs, WordPress, Yoast.

Saipos is Brazil's leading operational system for restaurants, offering a simple and agile point-of-sale solution. Based in São Leopoldo, utilizes artificial intelligence to transform the food tech market.Used by thousands of restaurants nationwide, we focus on expanding our customer base and improving our products to support entrepreneurs in the food service industry.Key accomplishments:– Production of SEO-optimized content aimed at the restaurant segment;– Focus on restaurant owners and entrepreneurs in the food service industry;– Creation of strategic texts addressing tips, trends, and strategies for the restaurant market;– Exploration of essential topics such as management, marketing, menu development, and culinary trends;– Application of specific keywords to attract qualified traffic and increase the online visibility of businesses.Tools: Google Docs, WordPress, Yoast.

Ajuda Tereza is a project that supports women entrepreneurs through digital marketing.It’s not just a marketing agency; it offers free initial consultations that provide options and best practices to help entrepreneurs turn their plans into reality.Key accomplishments:– Development of articles for the "Ajuda Tereza" project.– Topics include marketing strategies, branding, social media management, and SEO.– Practical tips to increase visibility and online success.Tools: Google Docs, WordPress, Yoast.

The Au Pair in America program is a cultural exchange program that allows foreign nationals to live with an American family and provide childcare.Key accomplishments:– Multicultural exchange program focused on American culture and English fluency.– Development of activities for children with an emphasis on self-awareness and respect for others.– Promotion of independence and care for the environment.– Conflict management and collaboration with parents.– Experience in the states of Massachusetts, New York, and North Carolina.

Atento is a leader in Latin America, serving the largest companies across various sectors, including telecommunications, finance, health, retail, government, and born-digital companies, among others.During my time at the company, I improved the data storage system and created a more functional online service system tailored to the employees' routines.Key accomplishments:– Identified customer needs through online services.– Conducted a strategic study to map potential risks the client could face and proposed solutions.– Delivered complex solutions in an agile and efficient manner.– Provided personalized service to customers according to their preferences.

Yamato is a producer of Anime events, and manages the biggest pop events in Latin America.Key accomplishments:– I followed the marketing campaigns making sure that communication with clients and agencies was up to date.– I followed the events throughout the pre, during and post process.– I planned and carried out marketing campaigns and sales campaigns.

InVitro is one of Brazil's largest Organizational Communication Consultancies. Some of the greatest companies in our country, both national and international, rely on Invitro for the planning and managing of their Internal Communication strategies and operations.Key accomplishments:– I assisted in the development of communication material.– I created briefings with the client– I serviced and negotiated with stakeholders