Global Business Controller, High Voltage Service
CurrentManaged annual revenue of approximately $450M and operations for 28 centers worldwide. Serve as “go-to” person for all things business and financial. Ensure integrity of financial statements and manage end-to-end financial cycle. Oversee team of 30 direct/indirect reports and provide performance management and coaching support. Executed several transformation initiatives to drive customer service and revenues.KEY COMPETENCIES: FINANCIAL CONTROLLING, INTERNAL SALES, BUSINESS ACUMEN, GOAL SETTINGIncreased top-line by $260M and bottom-line by $120M year-over-year● Drove fact-based decision making● Increased competitiveness via cost optimization● Championed collaborative and customer-segmented approaches to align with conviction when pursuing dealsKEY COMPETENCIES: CROSS-FUNCTIONAL LEADERSHIP, FINANCIAL ACUMEN, STRATEGIC DIRECTION & PLANNING, IT OPTIMIZATIONStimulated $50M in bottom-line impact via creation and execution of strategic pricing initiative● Assembled, developed, and empowered high-performing team● Conducted data-driven transactional analysis, establishing customers’ willingness to pay● Managed IT/IS/Business to reconfigure back-end system to support implementation, deployment, and long-term success of pricing strategyKEY COMPETENCIES: ORGANIZATIONAL TRANSFORMATION, LEADERSHIP, BUSINESS ACUMENTransformed $2B business to promote easier, faster, and improved response to customer● Facilitated implementation of country-wide organizational transformation from product- to customer-centric● Delivered on growth ambitions by budgeting for head count and investments, and managed successful executions● Developed learning and development platform for 1000+ personnel in 14 countries focused on providing superior customer experience