Jesus Manuel Castro Felix Email & Phone Number

Helsinki Metropolitan Area

Helsinki Metropolitan Area

Helsinki Metropolitan Area

Columbia Road is a digital growth and e-commerce consulting company which focuses on creating bleeding edge customer experiences and business impact.Columbia Road is a part of Futurice, an award winning network of 500 digital specialists.

Helsinki Area, Finland

Application ManagementCRM DevelopmentIntegrations between systemsVendor ManagementDevOps

Helsinki Area, Finland

Platform AdministrationUser ManagementData VisibilityAgile methodologies

Helsinki

Helsinki

- Scouting interesting research projects with universities and research centers are around the world.- Coordinating the research collaboration between Elisa and Universities/research centers.

Helsinki, Finland

-Collecting Data for the Department of International Business’ ongoing research projects.-Writing my thesis for the department. The topic is about the role of consultants in creating the collective belief that certain management technique is at the forefront of the innovation process.-Supervising exams

Espoo, Finland

-Assisting with customer loyalty survey in fieldwork communication, analysis and reporting. My duties also include analysis case study-Collecting feedback and developing ideas from KONE's network members in different countries and units regarding customer interactions initiatives-Status follow up and reporting on implementation progress of the ongoing projects

Finland

-Part of my MSc. In Management and International Business-Working in international and multidisciplinary team with the goal of developing a strategy to scout new business opportunities for NSF Telecom.-The project includes the articulation of the firm’s offerings, marketing strategy, prototyping the methodology for scouting new business opportunities as well as the execution plan for pursuing those opportunities.

Culiacan - Ciudad De Mexico

- Monitoring the progress of the new and current projects. This also included developing the training and documentation of the new processes- Designing the operational and financial reports for top management- Participating in Grupo Coppel's Project of establishing a bank called BanCoppel.- Analyzing and proposing both current and new credit policies in order to lend more money at lower risk of default.- Analyzing the development of the credits given to customers and determining the actions to follow after certain risky behavior.- Improving the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in business processes.

Culiacan, Mexico

- Evaluating new business ventures.- Finding new investment opportunities for the retained earnings.- Assisting negotiations with American suppliers.- Assisting in the process of payment and negotiation with suppliers- Improvement of current business process

Columbia, Missouri Area

- Supervising Columbia College dorms - Assisting international students in their development of the college career and campus life- Programming and managing different types of events to develop a sense of community on campus- Enforcing Columbia College On Campus policies

Columbia, Missouri Area

- Assisting customers of diverse backgrounds with their enrollment requirements- Assisting Columbia College in recruiting international students in places like Mexico City- Working closely with Directors of Admissions to improve and develop recruitment techniques- Coordinating with Visual Merchandise personnel in creating an attractive image for Columbia College- Leading prospective students and families in Columbia College’s On Campus tours- Developing customer surveys and collecting customer feedback

Master'S Degree, International Business And Management, 4.6

Activities and Societies: Minor in International Design Business Management

Bachelor Of Business Administration (Bba), Financial Planning And Services, 3.75

Activities and Societies: Sigma Beta Delta.International Honor Society in Business, Management, and Administration in recognition of High.

Education record