Chief Operations Officer
Current• Cultivated relationships with potential clients through targeted outreach and compelling presentations of services, resulting in a notable client base expansion.• Designed and refined customer engagement strategies, including the creation of surveys and proposals, to align withmarket demands and customer needs.• Managed key accounts, delivering personalized service and attention to detail that solidified client trust and loyalty.• Guided cross-functional teams through the stages of client project design and production, ensuring timely delivery and quality outcomes.