Jesus Ramirez

Jesus Ramirez Email and Phone Number

Senior Technical Support Engineer, Tier III Product Lead (ACD/IVR) @ NICE
hoboken, new jersey, united states
Jesus Ramirez's Location
Provo, Utah, United States, United States
Jesus Ramirez's Contact Details

Jesus Ramirez work email

Jesus Ramirez personal email

n/a
About Jesus Ramirez

Dynamic and versatile, bilingual (English/Spanish) technical support engineer with 18 years of experience providing senior level support in Problem Solving, SIP communication, VoIP, Sip trunking, AWS, API development as well as other disciplines. Multi-faceted performer with additional experience in the areas of operations, CCaS, and SaaS, KCS and training.

Jesus Ramirez's Current Company Details
NICE

Nice

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Senior Technical Support Engineer, Tier III Product Lead (ACD/IVR)
hoboken, new jersey, united states
Website:
nice.com
Employees:
5876
Jesus Ramirez Work Experience Details
  • Nice
    Senior Technical Support Engineer, Product Lead (Acd/Ivr)
    Nice May 2021 - Present
    Sandy, Utah, United States
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  • Nice Incontact
    Technical Support Engineer, Tier Iii Acd/Ivr Domain Expert
    Nice Incontact Feb 2020 - May 2021
    View
  • Nice Incontact
    Technical Support Engineer, Tier Ii
    Nice Incontact Sep 2018 - Feb 2020
    View
  • Alianza, Inc.
    Sr Technical Support Engineer, Tier Iii
    Alianza, Inc. Aug 2017 - Aug 2018
    View
  • Alianza, Inc.
    Technical Support Engineer, Tier Iii
    Alianza, Inc. Jan 2010 - Jul 2017
    View
  • Getfon, Llc
    Lead Technical Support Engineer
    Getfon, Llc Apr 2006 - Dec 2009
    View
  • Inegi Informa
    Ingeniero De Sistemas
    Inegi Informa Aug 2005 - Dec 2005
    View

Jesus Ramirez Education Details

Frequently Asked Questions about Jesus Ramirez

What company does Jesus Ramirez work for?

Jesus Ramirez works for Nice

What is Jesus Ramirez's role at the current company?

Jesus Ramirez's current role is Senior Technical Support Engineer, Tier III Product Lead (ACD/IVR).

What is Jesus Ramirez's email address?

Jesus Ramirez's email address is je****@****ice.com

What schools did Jesus Ramirez attend?

Jesus Ramirez attended Instituto Tecnológico De Pachuca.

Who are Jesus Ramirez's colleagues?

Jesus Ramirez's colleagues are Andrew Weaver, Andres Vargas, Asaf Malka, Jonathan Mcmanus, Susan Kinaawa, Sumeet Dey, Ratnakar Kumar.

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