Operations Analyst
CurrentPart of the Portfolio Accounting Services (PAS) team, mainly focuses on Reconciliation of client portfolios/accounts, handling queries of financial advisors or clients, and providing maximum assistance to resolve the same.• Primary responsibilities include daily reconciliation of client accounts by matching the cash and Security holding position of the individual accounts in UMP with that of the custodian.• Performed analytical reviews of client portfolios and identified missing information. Reviewed account structure, and portfolio mix and identified errors to address.• Reporting Activities, Quarterly Performance checks, and Handling of client emails and queries via Zendesk.• Thorough knowledge of trading ideas, and key corporate action processes including spin-offs, splits, mergers, and exchanges, as well as trade and non-trade transactions involving client accounts and securities.• Management of the team, training, and assistance for new members, quality control of the team's reports, etc.• SLAS were strictly adhered to, with 100% success rate, along with clear EOD reports and rapid data delivery.
