Jim Evermon Email & Phone Number

Seattle, Washington, United States

Redmond, Washington, United States

• Project Coordinator at Seattle Children’s Hospital responsible for assisting Project Managers with project tracking, purchasing, logistics, documentation, and equipment delivery.
• Accountable for collection of project requirements, creation of equipment lists, floor plan drawing validation, requisitioning materials and services, and tracking deliveries and installations.
• Assisted with setting up and facilitating meetings, updating and maintaining pricing, forecasting, project status reporting, maintaining SharePoint sites, and provided general project management support.

• Project Manager/Technical Writer responsible for reviewing statement of work contracts for technical accuracy, appropriate pricing and required legal language. Drafted final proposals ensuring service descriptions and.
• Prepared SOW contracts for customer delivery.
• Analyzed documents to maintain continuity of style of content.
• Worked with engineers to identify complex technical concepts and make them easily understandable in text and pictures.

• Project Manager executing technical service contracts and individual project plans. Planned, budgeted, monitored and reported project details.
• Managed projects and services for large corporations such as Panera, Valvoline and Disney.
• Developed reports and communication plans improving client satisfaction.
• Managed international service engineers executing a variety of technical projects.

Auburn, WA

• Service Manager accountable for end-to-end server deployment service compliance, quality, and client satisfaction.
• Managed 30+ end-to-end server deployment projects monthly.
• Led day-to-day operational activities of 15 person technical services team.
• Set standards for performance of Technical Relocation services, monitored and tracked performance against those standards.
• Designed and implemented service delivery and process improvement plans.
• Measured and managed services to meet defined service levels.

• Service Manager accountable for end-to-end server deployment service compliance, quality, and client satisfaction.
• Managed 30+ end-to-end server deployment projects monthly.
• Led day-to-day operational activities of 20 person technical services team.
• Set standards for performance of Technical Relocation services, monitored and tracked performance against those standards.
• Negotiated service and operating-level agreements (SLA/OLAs).
• Designed and implemented service delivery and process improvement plans.

• Manager responsible for deploying lab data center assets and infrastructure.
• Designed and documented deployment, client engagement, and vendor engagement processes.
• Managed a 2.5 million dollar budget, forecasting and fulfilling monthly orders of CapEx assets.
• Developed and coordinated training systems to ensure all personnel had the knowledge and resources needed to successfully complete lab data center deployment projects.
• Established a collaborative relationship with vendor companies and monitored service compliance. Monitoring included: requirements definition documentation, requirements management, contract management and verification.
• Designed, developed and implemented mission-critical processes and systems, streamlining tasks and improving efficiency.

• Manager responsible for capacity planning, design and delivery of 7,000 server lab facility.
• Designed, planned, forecasted and executed delivery of lab data center facility.
• Ensured rapid population through daily deployment projects.
• Designed and implemented service delivery and process improvement plans.
• Managed site services support team.
• Managed supply forecasting for $200,000 operational budget.

Certification, Professional, Technical, Business, And Scientific Writing

Certification, Computer And Information Sciences And Support Services