- Design and implement IT infrastructure for CTI. - Build troubleshoot, and monitor Windows Servers, physical and virtual as well as Citrix, SQL, and Exchange. - Monitor and troubleshoot Cisco, SonicWALL, HP and Ubiquiti networking equipment and maintain configuration backups. - Manage the Office 365 and Azure Cloud. - Maintain all software updates for Windows and networking equipment on a regular schedule. - Responsible for the performance and upgrades of all CTI Primary database servers and application servers - Monitor the security protocols for protection of Client and Employee Personal Information Identifiers (PII) data. - Monitor and measure performance of all CTI cloud solutions and interconnection communications links. - Support the MITEL phone system with administration and troubleshooting.

Signal Support Systems Specialist- Maintain radio and data distribution systems- Perform signal support functions and technical assistance for computer systems- Provide technical assistance and training for local area networks- Maintenance for equipment, terminal devices, assigned vehicles and power generatorsLogistics Transport- Operate all wheeled vehicles and equipment over varied terrain and roadways for support of combat operations- Manage loading and unloading of personnel and cargo- Employ land navigation techniques- Operate vehicle mounted radios and weapons- Perform vehicle self-recovery and field expedients to include towing vehicles- Prepare vehicles for movement/shipment by air, rail, or vessel See less

- Back up network data. - Configure security settings or access permissions for groups or individuals. - Identify the causes of networking problems, using diagnostic testing software and equipment. - Document network support activities. - Configure wide area network (WAN) or local area network (LAN) routers or related equipment. - Install network software, including security or firewall software. - Troubleshoot network or connectivity problems for users or user groups. - Provide telephone support related to networking or connectivity issues. - Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes. - Analyze network data to determine network usage, disk space availability, or server function. - Perform routine maintenance or standard repairs to networking components or equipment. - Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment. - Install new hardware or software systems or components, ensuring integration with existing network systems. - Test computer software or hardware, using standard diagnostic testing equipment and procedures. Install or repair network cables, including fiber optic cables. - Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification. - Create or update technical documentation for network installations or changes to existing installations. - Train users in procedures related to network applications software or related systems. - Install and configure wireless networking equipment. - Document help desk requests and resolutions. - Research hardware or software products to meet technical networking or security needs