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Joseph Freeman, Pmp is listed as Program Manager - Professional Services at Five9, based in San Diego County, California, United States. AeroLeads shows a work email signal at axosbank.com and a matched LinkedIn profile for Joseph Freeman, Pmp.
Joseph Freeman, Pmp previously worked as Omnichannel Technology Manager at Axos Bank and Omnichannel Business Systems Analyst at Axos Bank. Joseph Freeman, Pmp holds Bachelor Of Science (Bs), Computer Science from Roger Williams University.
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AeroLeads found 1 current-domain work email signal for Joseph Freeman, Pmp. Compare company email patterns before reaching out.
PMP certified program manager with experience leading cross-functional teams to design, develop and release innovative end-user technologies to reduce operational costs. Specializing in technical project management who is results-oriented with outstanding communication and coaching skills and is described by coworkers as someone who consistently delivers in a fast-paced change driven work environment.I provide Technical Project Management leadership for all phases of 3rd Party Enterprise Application implementations, technical projects, and customer software integrations and lead cross-functional teams on technology implementations and upgrades across a broad range of organizations. Tireless team player who goes above and beyond to get things done quickly and efficiently, all without sacrificing quality for deadlines.Exceptional customer service provider at all levels of and organization, whether dealing with front line staff or the CEO and other C-level folks.Role model for managing initiatives with an easily adaptive, positive attitude in a change driven work environment.Advanced understanding of predictive, agile, and waterfall methodologies.
Listed skills include Customer Service, Team Oriented, Project Management, Dependable Team Player, and 61 others.
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San Ramon, CA, US
Manages day-to-day operational and tactical aspects of multiple implementation projects.Effectively communicates plans, progress and status updates to both internal staff and customer stakeholders.Collaborates with associated project managers and partners to ensure a streamlined implementation of all products.Identifies project risks and implement.
San Diego, California, US
Currently implementing conversational AI and self service projects at the bank. Lead project manager in planning, building and launching Evo, Axos Bank’s first conversational AI chatbot. Championed the implementation of our self-service call experience, resulting in a better customer journey and an annual savings of $250K for the company. Influence c-level.
San Diego, California, US
Responsible for migrating our banks contact center telephony platform to Five9. Including designing and developing all the IVRs, training the 150 user contact center and managing the entire project. Managed and supported the banks telephony platform including actively driving and managing projects related to improving and optimizing the customer call.
San Diego, California, US
Nearly 3 years at Renovate America, progressively taking on greater responsibility. As a leader in home improvement financing, Renovate America is the nation's largest Property Assessed Clean Energy (PACE) provider and creates a better experience for homeowners, and a more energy-efficient future for all. Manage a 300+ employee call center phone system.
San Diego, California, US
Provided technical support to end users for all Renovate America’s internally developed software applications.Worked closely with the Product Management and Development teams to document, resolve, and escalate problems related to software and loan files.Investigated, debugged, and found resolutions to issues related to applications and loans needed to.
Woodbury, New York, US
Served as the main point of contact for over 4,000 clients on all technical, end user, and accounting issues. Empowered customers to achieve their targets by optimizing their websites for search engines using best practices in user experience design (UX), search engine optimization (SEO), and analytics.Built and facilitated weekly hour-long iAPPS platform.
Developed integration with our proprietary content management system and social media platforms, increasing productivity and communication for our customers.Performed web page development for over 400 city and school websites. Worked on project activities to maintain the customer environments, including integrating social media with client websites.
Other employees you can reach at five9.com. View company contacts →
Stephan Alonso
Colleague at Five9
Brampton, Ontario, Canada, Canada
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Austen Powers
Colleague at Five9
Walnut Creek, California, United States, United States
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Jeanne Robb
Colleague at Five9
Folsom, California, United States, United States
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Ria Liza Rafa
Colleague at Five9
National Capital Region, Philippines, Philippines
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Mari-Anne Loiselle Velasco
Colleague at Five9
Philippines, Philippines
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Chris Engdahl
Colleague at Five9
Charleston, South Carolina Metropolitan Area, United States
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Candice Grella
Colleague at Five9
Greater Myrtle Beach Area, United States
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Brandon Heath
Colleague at Five9
Somerset, Kentucky, United States, United States
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EK
Ervin Kleitz Gonzales
Colleague at Five9
San Francisco, California, United States, United States
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RG
Rose Gonzales
Colleague at Five9
United States, United States
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Quick answers generated from the profile data available on this page.
Joseph Freeman, Pmp works for Five9.
Joseph Freeman, Pmp is listed as Program Manager - Professional Services at Five9.
AeroLeads has found 1 work email signal at @axosbank.com for Joseph Freeman, Pmp at Five9.
Joseph Freeman, Pmp is based in San Diego County, California, United States while working with Five9.
Joseph Freeman, Pmp has worked for Five9, Axos Bank, Renovate America, Bridgeline Digital, and Virtual Towns & Schools.
Joseph Freeman, Pmp's colleagues at Five9 include Stephan Alonso, Austen Powers, Jeanne Robb, Ria Liza Rafa, and Mari-Anne Loiselle Velasco.
You can use AeroLeads to view verified contact signals for Joseph Freeman, Pmp at Five9, including work email, phone, and LinkedIn data when available.
Joseph Freeman, Pmp holds Bachelor Of Science (Bs), Computer Science from Roger Williams University.
Joseph Freeman, Pmp is listed with skills including Customer Service, Team Oriented, Project Management, Dependable Team Player, Agile Project Management, Sql, Salesforce.Com, and Technical Project Delivery.
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