Juliano Reis, Msc., Itilf, Mba, Csm, Pmp Email & Phone Number

Orlando, Fl, Us

Austin, Texas, Us

LAD Tech Consulting and Lift ServicesResponsible for overseeing the Project Management and Governance practices within the Latin America Tech Consulting Services and Lift Services organizations.Leading a team of 40+ individuals, including Senior Managers, Project Managers, Project Assistants, and a Resource Manager, strategically located across LAD countries (AR, CL, BR, MX, CO, PE) and in the USA.Holding P&L responsibility for LAD Tech Consulting, providing robust sales support, effective customer management, and a keen focus on intensive service delivery.Cultivated a strong mentoring culture within the team, empowering members to make well-informed decisions and take calculated risks.Currently supervising over 50 projects simultaneously, maintaining a team NPS of 80%.

Austin, Texas, Us

LAD Tech Consulting and Lift ServicesResponsible for overseeing the Project Management and Governance practices within the Latin America Tech Consulting Services and Lift Services organizations.Leading a team of 34+ individuals, including Senior Managers, Project Managers, Project Assistants, and a Resource Manager, strategically located across LAD countries (AR, CL, BR, MX, CO, PE) and in the USA.Holding P&L responsibility for LAD Tech Consulting, providing robust sales support, effective customer management, and a keen focus on intensive service delivery.Cultivated a strong mentoring culture within the team, empowering members to make well-informed decisions and take calculated risks.Currently supervising over 50 projects simultaneously, maintaining a team NPS of 80%.

Austin, Texas, Us

Responsible for Project Management and Governance practices within the Latin America Lift Services organizations.Assembled a team of over 15 Senior Project Managers from the ground up and implemented several project management and governance practices.Fostered a robust mentoring culture among all team members, empowering them to make well-informed decisions and take calculated risks.Supervising more than 50 projects concurrently, with a team NPS of 80%.Showcased an outstanding track record of completed projects and received positive customer feedback.I established a strong project management and communication culture within the team, resulting in a Net Promoter Score of 80% and zero customer complaints about the team's project management practices.

Austin, Texas, Us

As the lead in charge of delivering Oracle Cloud at Customer projects for North America, my role encompasses a wide array of responsibilities critical to ensuring project success and client satisfaction.In two years, I was able to become a team top performer in terms of projects completed. Overseeing end-to-end project delivery, I ensure that each Oracle Cloud at Customer project is executed seamlessly and in alignment with client expectations. This involves meticulous planning and progress tracking to meet project timelines and objectives. My role involves close collaboration with our clients to understand their unique needs, priorities, and concerns. By maintaining open lines of communication, I work to address customer inquiries, provide updates, and ensure their overall satisfaction throughout the project lifecycle.I specialize in managing and mediating conflicts that may arise within the project team or with the client, with a focus on finding equitable solutions that keep the project on track.

Austin, Texas, Us

As a seasoned professional in the realm of Oracle Advanced Customer Service (ACS).I've had the privilege of spearheading critical initiatives across three states in Brazil. My role is defined by a spectrum of diverse responsibilities that contribute to both customer satisfaction and the company.A key focus area involves driving revenue growth through the meticulous execution of service contracts. My commitment to excellence and value delivery fuels profitability for the southern region in Brazil.Serving as the main point of contact for our valued customers, I excel at handling escalations, expertly resolving conflicts, and addressing clients' dynamic needs. My dedication to customer advocacy underpins our successful relationships.My leadership extends beyond the individual to multiple teams and projects running in parallel. I orchestrate and inspire teams to deliver results that consistently exceed expectations.I thrive in a dynamic 24x7 environment where I contribute as a vital member of the escalation path during crises. My readiness to respond to any situation ensures the continuity of service excellence.

Austin, Texas, Us

Responsible for overseeing all Cloud at Customer business and service delivery in Latin America, leading a dynamic organization comprised of 10+ project managers and 60+ projects.Pioneering Achievement: Spearheaded the delivery of the world's first Oracle Cloud Machine, showcasing innovation and groundbreaking solutions.Strategic Portfolio Management: Effectively managed a portfolio exceeding US$15 million, ensuring optimum financial outcomes and project success.Customer Advocacy: Serving as the primary point of contact, I excel in addressing customer escalations, expertly resolving conflicts, and fulfilling evolving customer needs.Collaborative Leadership: Engaged, managed, and led cross-functional IT and business teams to resolve issues and navigate crises, ensuring operational continuity.Multifaceted Leadership: Skillfully lead multiple teams with diverse goals in parallel, driving exceptional performance and fostering a culture of collaboration and success.

Itajaí, Santa Catarina, Br

MBA Post-grad Professor - Team and Leadership Management

MBA Post-grad Professor: Team and Leadership Management

Porto Alegre, Brasil, Br

MBA Post-grad Professor: Team and Leadership Management

Porto Alegre, Rio Grande Do Sul, Br

MBA Post-grad Professor: Team and Leadership Management

Brazil, Br

MBA Post-grad Professor: Team and Leadership Management

Newtown Square, Pennsylvania, Us

Responsible for growing and maintaining PMI’s membership and credential holder base in Brazil. Launch and maintain a local web content portal which will host project management knowledge and content in English, Spanish and Brazilian Portuguese; launch and maintain a PMI Latin American eNewsletter for Brazil; and work with PMI and the component mentors on chapter development activities, including chapter formation, reorganization, compliance and service delivery.

Round Rock, Texas, Us

Responsible for distributed software development projects comprising of the USA, EMEA, Asia Pacific, India and Brazil teams.

Round Rock, Texas, Us

Br

Operational IT program manager responsible for deploying 15 softwares' programs to production inside the biggest one DataCenter of the RS state. Strong team management, leading with ambigity and personal compflicts.

Br

Supporting the Rio Grande so Sul government network, helping end users and another net admins from other government's companies. Responsible for installing and mantaining a bigger DataCenter with around 700 servers. Supporting MS Active Directory.

Master Of Science - Msc., International Business

Mba, Project Management

Ba., Computer Science