Coordinate and advise IT purchases, contractors and resource allocation. Admin and maintain all aspects of wired and wireless networks, devices, and databases. Troubleshoot, diagnose, and repair hardware and software issues, install updates and applications. Provide computer and device tech support and end-user training to staff and students.

Identify, assess, map, initiate, manage, and document commercial sales related process and data improvement projects. Assist in related staff planning, promotion, training, and mentoring.Also responsible for change implementation, monitoring, budget, schedule, and integrity management of company ERP and EDI data including item, UPC, and pricing accuracy and integrity.

Oversight and development of team members, customer experience, training, budget, schedule, metrics, dashboard development, and monitoring. Initiate related information, procedures, and systems related improvements.Manage and support a small group of technical customer service specialists who assist our customers with varying degrees of planning and multidimensional problem solving. Specializing in the delivery of excellent customer experience while providing high quality technical product assistance, and building material education and best practices.

Managed and coordinated an improved quality of maintenance of over 75,000 square feet of buildings and surrounding grounds in multiple locations, variously and regularly utilized by staff, volunteers, and adult and child members.

Managed and supervised various subcontractors and employees to complete construction projects according to specs and deadlines while improving productivity and quality. Responsible for business relationships with builders and Project Managers.