James Galloway Email and Phone Number
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James Galloway personal email
Experienced Senior level Executive in a range of high volume, lower margin industries including airlines, petroleum, retailing and retail financial services.Worked in a variety of sector leading companies including Qantas Airlines, BP Oil, GE Capital, Coles Myer Limited and Westpac Banking Corporation.Domain expertise in retail banking supported by qualifications in Economics, Applied Finance and MBA specialising in marketing. Also qualified Six Sigma BlackbeltEffective leader and change agent, adaptable across industries and activities.World Champion rower in Men's 8 for Australia in 1986 and Gold and Bronze Medallist in Commonwealth Games 1986 and member of the Australian Men's 8 at the Seoul Olympic Games in 1988.Finalist in Rhodes Scholarship for Australia at large 1987Specialties: Sales Management, Product Management, Marketing, Process Design, Strategy
Westpac Banking Corporation
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General Manager Consumer ProductWestpac Banking Corporation Mar 2007 - PresentConsumer Product Management - Credit Cards, Personal Loans, Mortgages. Full P+L and Balance Sheet Accountability for Consumer Bank Retail Product set in these categories. Leading team of 167 people setting direction for development and management of these product sets.
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General Manager Strategy And DistributionWestpac Banking Corporation Nov 2006 - Feb 2007Temporary assignment for four months to develop a strategy for Westpac's Consumer Bank - inlcuding specific focus on Westpac consumer distribution strategy - leading the separation of Business and Consumer Banking Division into Business Financial Services and Consumer Financial Services. Leading business engagement on M&A opportunities relevant to the Consumer Bank and providing business input to analysis of competitor activities and performance
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General Manager Financial Services PartnershipsWestpac Banking Corporation Jul 2006 - Oct 2006Setting strategic direction and management of Westpac's distribution of Mortgages (AUD12Bn), Business Lending (AUD2Bn), Equipment Finance/Leasing (AUD2Bn) via brokers and third party referrers. Also included full P&L accountability and strategic direction for Westpac's Unsecured Lending (cards and personal loans) portfolio
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General Manager MortgagesWestpac Banking Corporation Feb 2005 - Jun 2005Six month assignment to restore performance of Westpac's Core Mortgage Lending Portfolio. (AUD110Bn Balance sheet and AUD25Bn new lending p.a.)Role required a rapid assessment of the problem across all aspects of the value chain - product and price, risk and distribution and sales capability for both first and third party channels. By taking the leadership role of this key issue across the value chain, a range of significant changes were made. This more than doubled the deal flow of new lending volumes per month over this period. This change has been sustained and has resulted in Westpac retaining their position as one of the leading performers in the Australian mortgage market for the two years following (to present date).
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General Manager Marketing And Customer ExperienceWestpac Banking Corporation Oct 2003 - Jan 2005Responsibile for Westpac's Business and Consumer Marketing (AUD100M spend p.a. with 130 FTE) including positioning and stewardship of Westpac brand portfolio, leading planning and implementation of all marketing activities above and below the line, Overall leadership and development of Westpac's CRM system - both analytical and operational (AUD40M budget and 120 FTE), designing and implementation of all market research and segmentation activities, thought leadership for the planning and execution of a broad range of activities to significantly improve Westpac's customer experience and satisfaction levels across all segments, thought leadership for the specification and development of Customer Value Propositions for each of Westpac's key segments
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Managing Director - Megamart By MyerColes Myer Limited Apr 2001 - Sep 2003Developed new bulky goods retail format for Australia's largest retailer - Coles Myer Limited (CML) with the strategic objective of profitably increasing CML's market share in the electrical and furniture categories. Grew concept from three stores with sales of AUD130M to profitable national chain of ten stores with sales over AUD1.0Bn. Achieved 15% comparable store sales growth and 100% total sales growth. Business later sold to Harvey Norman Group (HVN)
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General Manager Business Services - Myer Stores LimitedColes Myer Limited Jan 1998 - Mar 2001Myer Grace Bros Department Store Group (division of Coles Myer Limited - CML) - member of the Executive Management team of the Department Store Group (MGB) responsible for leadership of a retail busines with AUD3Bn in turnover and seventy stores nationwide.Portfolio accountabilities included Marketing (AUD100M budget), IT and Finance.
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Client General Manager - Ge Capital Consumer Finance AustraliaGeneral Electric Corporation Jun 1996 - Aug 1998Key Account Manager for Myer Grace Bros and Myer Direct Store Cards. Full P+L Accountability for AUD1.3Bn in receivables and 1.2M active cardholder accounts.Included full responsibility for all aspects of this joint venture with Australia's largest retailer Coles Myer Limited (CML). Contacts ranged from Board levels to all areas of the retailer's marketing and operations. -
National Fuel Card Manager - Bp AustraliaBp Oil - Australia Division Of Bp Oil Uk Plc Nov 1994 - Jun 1996Reponsible for the product management of BP Plus Fuel Cards in the Australian Market. This key business to business product generates nett profits in excess of AUD18M with national customer base of over 16,000 business accounts.Included in scope were: development of BP's marketing strategy for fuel cards in Australia, creation of new products and pricing strategies to ensure achievement of businesses financial objectives -
Graduate TraineeQantas Airways Limited Feb 1989 - Apr 1990Graduate trainee - rotations included Product Development for First Business and Economy Class products - including all aspects of inflight and gound service offers, Cabin crew and technical aircrew scheduling and logistics including optimising aircraft utlization, training in check in and airport operations and ground handling, cabin crew culture and service training workshops and cabin crew recruiting.
James Galloway Skills
James Galloway Education Details
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Marketing - E.Marketing, Market Research, Services Marketing, Direct Marketing -
Australian Centre For Retail StudiesStrategic Planning And Management In Retailing -
General Electric Corp Management Training At Crotonville UsaSix Sigma Quality - Black Belt, Change Acceleration Program, Design For Six Sigma
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Securities Institute Of Australia (Finsia)Property Investment Analysis, Futures Markets, Options Markets, Foreign Exchange Markets
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Economics, Economic History, Business Law, Statistics, Accounting
Frequently Asked Questions about James Galloway
What company does James Galloway work for?
James Galloway works for Westpac Banking Corporation
What is James Galloway's role at the current company?
James Galloway's current role is General Manager Consumer Product at Westpac Banking Corporation.
What is James Galloway's email address?
James Galloway's email address is jg****@****.com.au
What schools did James Galloway attend?
James Galloway attended Rmit University, Australian Centre For Retail Studies, General Electric Corp Management Training At Crotonville Usa, Securities Institute Of Australia (Finsia), The Australian National University.
What are some of James Galloway's interests?
James Galloway has interest in Skiing.
What skills is James Galloway known for?
James Galloway has skills like Bronze, Airlines, Banking.
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