Head Of Sportsbook Relations & Sb Education Specialist
- Selected to the newly created role with the mandate of constructing new engineer training programs and modernizing the work culture to persuade employees back to the office after an extended period away.
- Defined and instituted mission, vision, and expectations for the sportsbook and training teams.
- Produced, maintained, and disseminated a wide range of training, onboarding, and outreach materials.
- Interacted with property managers and external vendors to negotiate lease and revamp office layout.
- Conceived/rolled out various workplace events to build internal community and strengthen staff loyalty.
- Structured and sustained the internal glossary.